SMB Account Executive - Multiple languages

Lisbon, Portugal

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you a dynamic and driven individual with a passion for helping small and medium-sized businesses succeed? Do you have a knack for building strong relationships and exceeding sales targets? If you answered yes to these questions, then we have an exciting opportunity for you! Zendesk is looking for a talented SMB Account Executive with fluency in multiple languages to join our growing team. As an SMB Account Executive, you will play a vital role in driving our business forward by identifying and closing new business opportunities and providing exceptional customer service to our SMB clients. If you have a strong sales background, excellent communication skills, and are fluent in multiple languages, we want to hear from you!

Develop and maintain a deep understanding of Zendesk's products and services, as well as the needs and pain points of small and medium-sized businesses.
Generate new business opportunities through proactive outreach, networking, and lead follow-up.
Build and maintain relationships with potential and existing SMB clients, acting as their main point of contact and trusted advisor.
Meet and exceed sales targets by effectively communicating the value of our products and services and closing deals.
Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience.
Conduct effective demos and presentations to showcase the features and benefits of our products.
Utilize strong negotiation skills to secure favorable terms and pricing for SMB clients.
Prioritize and manage a large pipeline of leads and opportunities.
Provide exceptional customer service, including timely and accurate responses to inquiries and requests.
Stay updated on industry trends and competitor offerings to effectively position Zendesk as a leader in the market.
Travel to conferences, events, and client meetings as needed to represent Zendesk and build relationships with potential customers.
Continuously learn and improve sales techniques and strategies to drive personal and team success.
Maintain accurate and up-to-date records of all sales activities and customer interactions in Salesforce or other CRM systems.

Where is this job?

This job is located at Lisbon, Portugal

Job Qualifications

Fluency In Multiple Languages: The Ideal Candidate For This Role Should Possess Fluency In At Least Two Languages, With The Ability To Communicate Effectively With Clients And Prospects In Their Preferred Language.
Sales Experience: A Strong Background In Sales, Preferably In The Software Or Technology Industry, Is Essential For This Role. The Candidate Should Be Able To Demonstrate A Track Record Of Consistently Meeting Or Exceeding Sales Targets.
Customer Service Skills: As An Account Executive, The Candidate Will Be Responsible For Building And Maintaining Relationships With Clients. Therefore, Excellent Customer Service Skills, Including The Ability To Understand And Address Customer Needs, Are Crucial For Success In This Role.
Cultural Awareness: Working With Clients From Different Countries And Cultures Requires A High Level Of Cultural Awareness And Sensitivity. The Ideal Candidate Should Be Able To Adapt Their Communication Style And Approach Based On The Cultural Norms Of Each Client.
Strong Communication And Negotiation Skills: A Smb Account Executive Will Be Responsible For Negotiating Contracts And Closing Deals With Clients. Therefore, Strong Communication And Negotiation Skills Are A Must-Have For This Role. The Candidate Should Be Able To Effectively Articulate The Value Of Zendesk's Products And Services And Negotiate Win-Win Deals For Both The Company And The Client.

Required Skills

Communication Skills
Time Management
Lead Generation
Product knowledge
Multitasking
Presentation skills
Negotiation
Relationship Building
Client management
Sales Strategy
Cross-Selling
Problem

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a SMB Account Executive - Multiple languages in Lisbon, Portugal is between €1,500 and €3,000 per month. This range can vary depending on the company, experience level, and language proficiency of the individual. Some companies may also offer additional benefits and bonuses.

Additional Information

Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesPortuguese

Job PostedMay 1st, 2025

Apply BeforeMay 31st, 2025

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