Zendesk

Senior Software Engineer (DevOps)

Zendesk

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Zendesk, we are looking for a talented Senior Software Engineer (DevOps) to join our team and help us continue to build great products for our customers. We are seeking an experienced engineer who is passionate about automation, infrastructure, operations, and the customer experience. This is a great opportunity to work with the latest technologies and join a team of accomplished engineers who are committed to creating amazing experiences for our customers.The ideal candidate for this position will have at least 5 years of experience as a software engineer, with a focus on DevOps. They will have a strong background in automation, scripting, and deployment, as well as an understanding of cloud-based technologies. The successful candidate will have excellent communication skills, a positive attitude, and a self-starter mentality. They will have the ability to work well with cross functional teams and collaborate closely with product and engineering teams.We are looking for someone who is excited to join a rapidly growing company and contribute to our success. If you are passionate about technology, automation, and creating a great customer experience, we would love to hear from you!

Responsibilities:

  1. Develop and maintain automation and deployment processes for our products and services.
  2. Work closely with product and engineering teams to ensure smooth operations and customer experiences.
  3. Collaborate with cross-functional teams to ensure successful deployment of our products and services.
  4. Ensure that customer-facing systems are working properly and scaling with demand.
  5. Develop and maintain scripts and tools to improve operational efficiency.
  6. Monitor and troubleshoot system performance and identify areas of improvement.
  7. Document processes and procedures for team members.
  8. Stay up-to-date with the latest technologies and trends in DevOps.
  9. Contribute to the overall success of the organization.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Azure

  • Etc)

  • Ruby

  • Python

  • Puppet

  • Chef

  • Docker

  • Ansible

  • Experience With Cloud Platforms (Eg. Aws

  • Google Cloud

  • Extensive Knowledge Of Devops And Ci/Cd Tools (Eg. Jenkins

  • Understanding Of Container Orchestration And Microservices (Eg. Kubernetes

  • Strong Scripting Skills In At Least One Language (Eg. Bash

  • Proficient In Configuration Management (Eg. Terraform

Required Skills
  • GIT

  • Python

  • Java

  • Linux

  • Bash

  • CloudFormation

  • Jenkins

  • Docker

  • AWS

  • Kubernetes

  • Ansible

  • Terraform

  • CI/CD

  • Helm

  • Ansible Tower

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Software Engineer (DevOps) is between $112,000 and $171,000 per year. This range can vary widely based on the experience, skills, and location of the engineer.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 13th, 2023
Apply BeforeJuly 8th, 2026
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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