Zendesk

Senior Software Engineer

Zendesk

Pune, Maharashtra, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a highly skilled and experienced Senior Software Engineer looking for a challenging and rewarding opportunity? Look no further than Zendesk! As a global leader in customer service software, we are seeking a talented individual to join our team and help us revolutionize the way businesses interact with their customers. In this role, you will have the chance to work with cutting-edge technologies and collaborate with a dynamic and diverse team to develop innovative solutions that drive our company forward. If you are passionate about coding, problem-solving, and making a real impact, we want to hear from you. Join us at Zendesk and take your career to the next level!"

  1. Develop and maintain high-quality software solutions using cutting-edge technologies.
  2. Collaborate with a diverse team to design and implement innovative solutions that drive the company's growth.
  3. Review, analyze, and improve existing code to ensure scalability, performance, and maintainability.
  4. Stay updated with the latest industry trends, tools, and techniques to continuously improve the product.
  5. Work closely with product managers and designers to understand and translate business requirements into technical solutions.
  6. Troubleshoot and debug complex technical issues in a timely manner.
  7. Mentor and guide junior engineers, providing technical guidance and support.
  8. Follow best practices, coding standards, and participate in code reviews to maintain high-quality code.
  9. Proactively identify and propose solutions to improve system architecture, processes, and procedures.
  10. Collaborate with cross-functional teams to deliver projects on time and with high-quality standards.
  11. Communicate effectively with stakeholders to provide updates, gather feedback, and manage expectations.
  12. Exhibit a strong dedication to quality, attention to detail, and a proactive problem-solving attitude.
  13. Continuously seek opportunities to improve the product and processes.
  14. Take ownership of tasks and deliver results in a fast-paced and dynamic environment.
  15. Adhere to company policies, procedures, and security standards.
Where is this job?
This job is located at Pune, Maharashtra, India
Job Qualifications
  • Extensive Experience In Software Development: A Senior Software Engineer At Zendesk Should Have At Least 5-7 Years Of Experience In Designing, Building, And Maintaining Large-Scale Software Applications. They Should Also Have A Strong Understanding Of Software Development Methodologies And Best Practices.

  • Proficient In Multiple Programming Languages: Zendesk's Senior Software Engineers Should Be Proficient In Multiple Programming Languages, Such As Java, Python, C++, Or Ruby. They Should Also Have A Strong Understanding Of Web Development Technologies, Such As Html, Css, And Javascript.

  • Leadership And Project Management Skills: As A Senior Software Engineer, The Candidate Should Have Experience Leading And Managing Software Development Projects, Including Setting Timelines, Delegating Tasks, And Coordinating With Team Members. They Should Also Have Excellent Communication Skills To Effectively Convey Technical Information To Non-Technical Stakeholders.

  • Strong Problem-Solving And Critical Thinking Skills: A Senior Software Engineer At Zendesk Should Be Able To Analyze Complex Problems And Come Up With Innovative Solutions. They Should Also Have A Strong Understanding Of Algorithms And Data Structures To Optimize Software Performance.

  • Experience With Cloud-Based Technologies: As Zendesk's Software Products Are Cloud-Based, A Senior Software Engineer Should Have Experience Working With Cloud Technologies Such As Aws, Azure, Or Google Cloud Platform. They Should Also Have A Good Understanding Of Devops Practices For Continuous Integration And Deployment.

Required Skills
  • Project Management

  • Web Development

  • Database Management

  • Software design

  • Agile Methodology

  • Cloud Computing

  • UI/UX Design

  • API integration

  • Testing And Debugging

  • Programming Languages (E.g. Java, Python)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Software Engineer in Pune, Maharashtra, India is between Rs 1,800,000 - Rs 2,500,000 per year. This may vary depending on factors such as experience, skills, and the specific company or industry. Some senior software engineers in Pune may earn higher salaries, up to Rs 3,000,000 or more, while others may earn lower salaries in the range of Rs 1,500,000 - Rs 1,800,000.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedAugust 6th, 2025
Apply BeforeSeptember 5th, 2025
This job posting is from a verified source. 

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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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