Senior Engineering Manager (Growth & Monetization)

Pune, Maharashtra, India

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Welcome to Zendesk, a leading customer service software company that is revolutionizing the way businesses connect with their customers. We are currently seeking a highly skilled and experienced Senior Engineering Manager to join our Growth & Monetization team. In this role, you will have the unique opportunity to lead and mentor a team of talented engineers while driving the growth and monetization strategies for our product. We are looking for a passionate and driven leader who is ready to take on the exciting challenges of scaling our business to new heights. If you have a strong technical background, excellent leadership skills, and a passion for driving business growth, we would love to hear from you. Join us in our mission to provide exceptional customer service solutions and be a part of our dynamic and innovative team at Zendesk.

Lead and manage a team of engineers to develop and implement growth and monetization strategies for Zendesk's customer service software.
Mentor and guide team members to foster their professional growth and ensure high-quality output.
Collaborate with cross-functional teams to identify and prioritize growth opportunities and drive product development.
Utilize your technical expertise to provide guidance, support, and solutions to complex engineering problems.
Develop and maintain a strong understanding of the customer service software market and industry trends to inform growth strategies.
Drive innovation and continuous improvement in processes, tools, and technologies to optimize team performance and product offerings.
Communicate effectively with stakeholders, including senior leadership, to provide updates on progress, challenges, and opportunities.
Manage resources and budgets effectively to ensure timely and successful delivery of projects and initiatives.
Foster a positive and collaborative team culture that promotes creativity, innovation, and accountability.
Stay updated on relevant industry developments and incorporate best practices into the team's processes and strategies.
Represent Zendesk as a thought leader in the customer service software industry and contribute to its growth and success.

Where is this job?

This job is located at Pune, Maharashtra, India

Job Qualifications

Extensive Experience In Engineering Management: The Ideal Candidate For This Role Should Have At Least 7-10 Years Of Experience In Leading And Managing Engineering Teams, Preferably In A Growth Or Monetization-Focused Role. They Should Have A Proven Track Record Of Delivering Successful Projects And Driving Growth For Their Team And Company.
Strong Technical Background: A Senior Engineering Manager In This Role Should Have A Deep Understanding Of Software Engineering Principles, As Well As Experience With Modern Technologies And Tools. They Should Also Be Able To Provide Technical Guidance And Mentorship To Their Team.
Strategic Thinking And Business Acumen: This Role Requires A Candidate Who Can Think Strategically And Drive Growth For The Company's Products And Services. They Should Have A Strong Understanding Of The Market, Competition, And Customer Needs, And Be Able To Use This Knowledge To Make Data-Driven Decisions That Contribute To The Company's Overall Growth And Monetization Strategy.
Excellent Communication And Leadership Skills: As A Senior Leader, The Ideal Candidate Should Have Excellent Communication Skills, Both Verbal And Written. They Should Be Able To Effectively Communicate With Cross-Functional Teams, Stakeholders, And Senior Management. They Should Also Be Able To Lead And Motivate Their Team To Achieve Their Goals And Objectives.
Team Player And Collaborative Mindset: In Addition To Strong Leadership Skills, The Ideal Candidate Should Also Be A Team Player And Have A Collaborative Mindset. They Should Be Able To Build Strong Relationships With Their Team And Other Departments, Work Well In A Fast-Paced And Dynamic Environment, And Be Adaptable To Change. They Should Also Have A Passion For Mentoring And Developing Their Team Members.

Required Skills

Strategic Planning
Project Management
Data Analysis
Market Research
Budget management
Leadership
Team Building
Customer retention
Revenue generation
performance tracking
Cross-Functional Collaboration
Product Optimization

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Engineering Manager (Growth & Monetization) in Pune, Maharashtra, India is between 1,500,000 INR to 2,500,000 INR per year. However, this can vary depending on factors such as the company, industry, experience, and skills of the individual. Some companies may offer higher salaries or additional benefits such as bonuses, stock options, and allowances. It is best to research the specific company and job offer to get a more accurate salary estimate.

Additional Information

Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesHindi

Job PostedOctober 10th, 2024

Apply BeforeSeptember 18th, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us