At Zendesk, we believe in the power of customer service to transform businesses. As a Senior Commercial Account Executive, you will play a crucial role in driving growth and success for our company by building and maintaining strong relationships with our commercial clients. We are looking for a passionate and results-driven individual who is dedicated to delivering the best possible solutions for our customers. If you have a proven track record in sales and a deep understanding of the SaaS industry, we want you on our team. Join us in our mission to revolutionize customer service and make a lasting impact on businesses worldwide.
- Build and maintain strong relationships with commercial clients to drive growth and success for the company.
- Develop and execute effective sales strategies to meet and exceed revenue targets.
- Identify and pursue new business opportunities within the SaaS industry.
- Collaborate with cross-functional teams to ensure customer satisfaction and retention.
- Actively listen to and understand client needs in order to provide the best possible solutions.
- Maintain a deep understanding of Zendesk's products, services, and industry trends.
- Conduct thorough research and analysis to identify potential clients and understand their business needs.
- Prepare and deliver compelling presentations and product demonstrations to potential clients.
- Negotiate contracts and close deals with clients.
- Provide timely and accurate sales reports and forecasts.
- Participate in industry events and conferences to promote Zendesk's brand and products.
- Stay updated on market trends and competitive landscape to inform sales strategies.
- Mentor and support junior members of the sales team.
- Continuously strive to improve and optimize sales processes.
- Embody Zendesk's mission and values, and act as a brand ambassador for the company.
Minimum Of 5 Years Of Experience In Sales Or Business Development, Preferably In The Software Or Technology Industry.
Proven Track Record Of Meeting And Exceeding Sales Targets And Driving Revenue Growth.
Strong Understanding Of The Commercial Market And Ability To Identify And Pursue New Business Opportunities.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.
Experience In Managing Complex Sales Cycles And Negotiating Contracts With Large Commercial Clients.
Communication Skills
Contract Management
Time Management
Negotiation skills
Problem Solving
Presentation skills
customer service
Relationship Management
Analytics
Strategic Thinking
Sales Acumen
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Commercial Account Executive is between $90,000 and $140,000 per year. This may vary depending on the location, industry, and specific job responsibilities. Some Senior Commercial Account Executives may also receive bonuses or commission based on sales performance.
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Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.
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