Zendesk

Marketing Operations Specialist

Zendesk

Mexico City, CDMX, Mexico
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Zendesk Marketing Operations Specialist, you will join a creative and dynamic team as the key individual responsible for ensuring the effectiveness and efficiency of our marketing operations. We are looking for a self-motivated and detail-oriented professional with strong organizational and problem-solving skills, as well as the ability to work collaboratively and effectively with cross-functional teams. This position requires a unique blend of technical and marketing skills to ensure that our marketing programs are launched and optimized on time, on budget, and to the highest quality standards. The ideal candidate will have a passion for technology, be an analytical thinker, and possess the drive and commitment to deliver results. If you have a strong attention to detail, a knack for process optimization, and an enthusiasm for making an impact, then we want to hear from you!

Responsibilities:

  1. Develop, implement, and maintain marketing operations processes and systems that support the overall goals of the organization.
  2. Analyze data to identify areas of improvement and drive more efficient and effective marketing operations.
  3. Develop and maintain marketing tools, such as marketing automation and web analytics platforms, to support marketing campaigns.
  4. Work closely with cross-functional teams, such as product, engineering, sales, and customer success, to ensure successful launch and optimization of marketing campaigns.
  5. Monitor and report on the performance of marketing operations and campaigns, and provide recommendations for optimization and improvement.
  6. Manage budgeting and forecasting for marketing operations.
  7. Develop and maintain marketing operations dashboards, reports, and analytics.
  8. Stay up to date on industry trends and best practices to ensure the team is operating at peak efficiency.
Where is this job?
This job is located at Mexico City, CDMX, Mexico
Job Qualifications
  • Excellent Communication And Organizational Skills

  • Strong Analytical Skills

  • Marketo

  • Excellent Problem Solving And Critical Thinking Capabilities

  • Experience With Marketing And Business Intelligence Tools Such As Google Analytics

  • Salesforce

  • Or Tableau

  • Knowledge Of Marketing Automation Strategies And Techniques

  • Ability To Develop And Execute Marketing Campaigns

  • Proven Experience In Tracking

  • Analyzing

  • And Optimizing Campaigns

  • Knowledge Of Database Management And Crm Systems

Required Skills
  • Budgeting

  • Email

  • Lead Generation

  • CRM

  • Reporting

  • Automation

  • Optimization

  • Analytics

  • Social

  • Campaigns

  • Content

  • Digital

  • Segmentation

  • Messaging

  • Processes

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Marketing Operations Specialist in Mexico City, CDMX, Mexico is between MXN$33,000 and MXN$150,000 per year. Salaries vary based on experience, qualifications, and other factors.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedOctober 13th, 2023
Apply BeforeSeptember 18th, 2025
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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