Zendesk

Manager, Business Insights

Zendesk

25 W Main St, Madison, WI 53703, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Lead a team of analysts to distill data insights from different stages of the Sales and Marketing funnel (focus areas: SEO, Web optimization (trials and demos), Web experiments, lead flow tracking, lead conversions, Pipeline generation, opportunity conversion, customer expansion). Partner with extended analytics teams (from Marketing, Web/SEO, SDR and growth and monetization) to get to data insights quicker. Partner with in-function analytics teams to tie experiments and pilot programs to greater business impacts. Track and manage inventory of live program implementations and operational changes. Run top down and bottoms up analysis to understand the impact of certain programs and reconcile against the company’s revenue plan. Review and re-define critical metrics to track the health of the sales funnel and work with the Enterprise data team to re-tool current reporting assets.

Where is this job?
This job is located at 25 W Main St, Madison, WI 53703, USA
Required Skills
  • Google Analytics

  • Strategy consulting

  • Salesforce CRM

  • Business Analytics

  • Time Management Skills

  • Segment

  • Pendo

  • Revenue analytics

Soft Skills
  • Process Improvement

  • Verbal communication

  • Detail Oriented

  • Prioritizing skills

  • written communication

  • Adaptability

  • Multi-tasking

  • Challenge driven

Compensation

According to JobzMall, the average salary range for a Manager, Business Insights in 25 W Main St, Madison, WI 53703, USA is $75,000 to $125,000 per year. This range is based on the experience and qualifications of the potential candidate.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 15th, 2021
Apply BeforeJune 9th, 2026
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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