Zendesk

Machine Learning Science Manager

Zendesk

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Zendesk, we are looking for a creative, experienced Machine Learning Science Manager to join our team and help us lead the way in developing groundbreaking machine learning solutions. In this role, you will guide and mentor a team of machine learning scientists to develop high-impact ML models that will help us better serve our customers.We are looking for an individual with a strong scientific background and a track record of success in machine learning projects. You should have a deep understanding of ML algorithms and techniques, as well as excellent communication and collaboration skills.If you are passionate about data science and ML, and are excited by the prospect of leading a team of ML scientists, we want to hear from you. This is an excellent opportunity to join a leading tech company and make a real impact on our customers’ experience.

Responsibilities:

  1. Lead and mentor a team of machine learning scientists to develop high-impact ML models.
  2. Provide guidance to team members on ML algorithms and techniques.
  3. Collaborate with other departments to ensure successful integration of ML models into existing processes.
  4. Monitor and evaluate ML projects and results.
  5. Communicate effectively with stakeholders and team members.
  6. Stay up-to-date with the latest ML trends and technologies.
  7. Research and develop ML solutions to address customer needs.
  8. Identify and implement strategies to optimize ML models and performance.
  9. Monitor and troubleshoot ML models to ensure accuracy and reliability.
  10. Create and maintain documentation for all ML models.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Etc)

  • Java

  • Mathematics

  • Statistics

  • C++

  • Bachelor's Degree In A Related Field (Computer Science

  • Minimum Of Years Of Experience In Machine Learning

  • Expertise In Building And Deploying Machine Learning Models

  • Ability To Evaluate And Select Appropriate Machine Learning Algorithms

  • Familiarity With Software Development Life Cycle (Sdlc) And Devops Practices

  • Experience With A Variety Of Programming Languages (Python

Required Skills
  • Project Management

  • Programming

  • Business Intelligence

  • Problem Solving

  • Machine Learning

  • Technical Writing

  • Algorithm design

  • Data Mining

  • Optimization

  • Analytics

  • Modeling

  • Collaboration

  • feature engineering

  • Communications

  • Software engineering

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Machine Learning Science Manager is between $104,000 and $155,000 per year. This is dependent upon the company, size of the team, and the level of responsibility that the person has.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 13th, 2023
Apply BeforeJune 9th, 2026
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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