Frontend Engineer (CRMs, Zendesk AI Agents)

Remote

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you a highly skilled Frontend Engineer with a passion for creating cutting-edge solutions? Do you thrive in a fast-paced environment and enjoy working on innovative projects? If so, we have an exciting opportunity for you! Join our team at Zendesk as a Frontend Engineer and be a part of shaping the future of customer relationship management (CRM) and artificial intelligence (AI) agents. As a Frontend Engineer, you will be responsible for developing and implementing user-friendly interfaces for our CRMs and Zendesk AI agents. We are looking for someone who is driven, detail-oriented, and has a strong understanding of frontend development. If you have a track record of delivering high-quality, scalable solutions, we want to hear from you!

Develop and implement user-friendly interfaces for our CRMs and Zendesk AI agents.
Collaborate with cross-functional teams to design, develop, and maintain frontend features and components.
Write clean, efficient, and well-documented code.
Ensure the technical feasibility of UI/UX designs.
Optimize frontend applications for maximum speed and scalability.
Troubleshoot and debug frontend issues.
Stay up-to-date with emerging frontend technologies and industry trends.
Work with project managers to define project scope, timelines, and deliverables.
Participate in code reviews and provide feedback to improve code quality.
Continuously monitor and improve website performance and user experience.
Develop and maintain reusable code libraries and frameworks.
Collaborate with backend developers to integrate frontend components with server-side logic.
Implement responsive designs and ensure cross-browser compatibility.
Communicate technical concepts and ideas to non-technical team members.
Conduct thorough testing and quality assurance of frontend features.
Follow best practices and coding standards to maintain a high level of code quality.
Proactively identify and address performance and scalability issues.
Troubleshoot and debug production issues in a timely manner.
Take ownership of projects and drive them to successful completion.
Mentor and assist junior developers in improving their skills and knowledge.

Where is this job?

This job opening is listed as 100% remote

Job Qualifications

Proficient In Html, Css, And Javascript: A Frontend Engineer At Zendesk Should Have A Strong Understanding Of These Core Web Development Technologies To Create Visually Appealing And User-Friendly Interfaces.
Experience With Crms: A Solid Understanding Of Customer Relationship Management (Crm) Systems Is Essential For A Frontend Engineer At Zendesk. This Includes Experience With Customizing And Integrating Crms Into Web Applications.
Familiarity With Zendesk Products: A Strong Knowledge Of Zendesk Products, Including Zendesk Support And Zendesk Chat, Is Crucial For A Frontend Engineer At Zendesk. This Will Enable Them To Effectively Build And Maintain Integrations With These Products.
Experience With Ai Agents: As Zendesk Continues To Invest In Ai Technology, A Frontend Engineer Should Have Experience Working With Ai Agents, Such As Zendesk's Answer Bot Or Chat Bot. This Includes Building And Optimizing User Interfaces For These Agents.
Strong Problem-Solving Skills: A Frontend Engineer At Zendesk Should Possess Excellent Problem-Solving Skills To Troubleshoot And Debug Issues That May Arise In The Development Process. This Includes The Ability To Collaborate With Cross-Functional Teams To Find Solutions.

Required Skills

Javascript
HTML5
Bootstrap
CSS3
React
Responsive Design
Angular
SASS
Vue
Cross-Browser Compatibility
User Experience (UX)
User Interface (Ui)

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Frontend Engineer (CRMs, Zendesk AI Agents) is between $80,000 to $120,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or industry. Some highly experienced or specialized frontend engineers may earn upwards of $150,000 or more per year.

Additional Information

Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedOctober 10th, 2024

Apply BeforeJune 21st, 2025

This job posting is from a verified source.

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