Commercial Account Executive, Mid-Market

We’re looking for a Commercial Account Executive, Mid-Market to join Zendesk’s growing team. In this role, you’ll have the unique opportunity to be part of a fast-paced and innovative organization that’s transforming the way customers connect with businesses.To be successful in this role, you’ll need to have a combination of sales acumen, business acumen, technical aptitude, and excellent interpersonal skills. We’re looking for someone who is passionate about helping mid-market customers succeed and has a track record of delivering results.We want you to bring your ambition, creativity, and commitment to building relationships with our customers. If you’re a confident, experienced, and motivated sales professional, we’d love to have you join our team.

Responsibilities:

1. Develop and manage relationships with mid-market customers to understand their needs and provide solutions.
2. Generate new business opportunities and create strategies to increase sales revenue.
3. Utilize sales acumen, business acumen, and technical aptitude to provide customers with the best solutions.
4. Stay up to date on industry trends and competitor activities to ensure Zendesk’s competitive position.
5. Identify customer pain points and develop strategies to address them.
6. Monitor customer feedback and develop strategies to improve customer satisfaction.
7. Maintain accurate records of customer interactions, sales activities, and account history.
8. Assist with onboarding new customers and provide ongoing training and support.
9. Collaborate with cross-functional teams to develop innovative solutions to customer needs.
10. Support internal initiatives to improve customer experience and satisfaction.

According to JobzMall, the average salary range for a Commercial Account Executive, Mid-Market is between $41,000 and $76,000 per year. The exact amount of salary offered to a Commercial Account Executive, Mid-Market can vary depending on the company, the industry, the individual's experience and other factors.

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.