Zendesk

Associate Content Designer

Zendesk

989 Market St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

We are looking for a person who thrives in a multi-project, multifaceted and lively environment to help lead an outstanding and exciting opportunity. Zendesk’s Employee Experience Applications team is driving to define how we use technology in our digital workplace. Audit and validate existing content and consolidate or repurpose content to align with the team’s strategies. Design job aids, style guides, templates, and other content to allow for a consistent look and feel, matching the team’s brand and customer service focus. Design analytics dashboards to track content and engagement. Create and write content based on analytics and needs of the team. Design and facilitate training to increase knowledge of content strategies. Continually improve the user experience by revisiting prior strategies and implementing new ways to engage them

Where is this job?
This job is located at 989 Market St, San Francisco, CA 94103, USA
Job Qualifications
  • Experience with analytics and metrics tracking

  • Experience with Knowledge Management platforms (Guide, Confluence.)

  • Passion and eye for detail, visual design, and page/content layout

  • Strong writing, language, and editing skills

Required Skills
  • Javascript

  • HTML

  • CSS

  • Technical Writing

  • Troubleshooting skills

  • Effective Time Management

  • Writing and editing skills

Soft Skills
  • detail-oriented

  • Driven and self-motivated

  • Prioritizing skills

  • Organizational skills

  • Flexibility/Adaptability

  • Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Associate Content Designer in 989 Market St, San Francisco, CA 94103, USA is between $45,000 and $78,000 per year. This salary range is based on salary ranges from employers in the area, as well as the experience and qualifications of the applicant.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 8th, 2021
Apply BeforeJuly 20th, 2025
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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