Support Infrastructure Specialist

Partner with business teams to understand and resolve their support infrastructure and configuration needs resulting, in an excellent support experience for YouTube users and Partners. Deliver the implementation logic, configuration, testing, maintenance, and troubleshooting of YouTube support infrastructure, while managing systems and data integrity for scale. Drive improvement to the support administration infrastructure through documentation, new processes, feature advocacy, and automation. Ensure transparency around systems development/configuration, providing key information to communicate and educate the business on capabilities and opportunities. As a Support Infrastructure Specialist, you'll manage the capabilities of our systems that help power the YouTube support experience. You will be the trusted subject matter expert that will help manage and maintain the overall support ecosystem through technical expertise and consultation for system configuration and administration.

According to JobzMall, the average salary range for a Support Infrastructure Specialist in 901 Cherry, 901 Cherry Ave, San Bruno, CA 94066, USA is between $63,000 and $87,000. This range is based on the market research of the job and the salaries of similar positions in the same area.

YouTube is an American video-sharing website headquartered in San Bruno, California. Three former PayPal employees—Chad Hurley, Steve Chen, and Jawed Karim—created the service in February 2005. Google bought the site in November 2006 for US$1.65 billion; YouTube now operates as one of Google's subsidiaries.