Intern, Associate Technical Account Manager

Toronto, ON, Canada

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to Yardi, a leading real estate software company that is revolutionizing the way property management operates. We are seeking a highly motivated and driven individual to join our team as an Intern, Associate Technical Account Manager. This is an exciting opportunity for someone who is passionate about technology and eager to learn and grow in a fast-paced environment. As an Intern, Associate Technical Account Manager, you will have the opportunity to work closely with our experienced Technical Account Managers and gain hands-on experience in providing exceptional technical support to our clients. If you have a strong technical background and excellent communication skills, we want to hear from you!

Provide exceptional technical support to clients by troubleshooting and resolving technical issues in a timely and professional manner.
Collaborate with experienced Technical Account Managers to learn and develop skills in managing client relationships and providing technical guidance.
Assist in the implementation and testing of new software features and updates for clients.
Communicate effectively with clients to understand their needs and address any concerns or questions they may have.
Document and maintain accurate records of client interactions, technical issues, and solutions.
Stay up-to-date with industry trends and advancements in technology to provide innovative solutions to clients.
Participate in training and development opportunities to enhance technical skills and product knowledge.
Work collaboratively with cross-functional teams to ensure client satisfaction and successful resolution of technical issues.
Adhere to company policies and procedures, as well as industry regulations, regarding client data and security.
Embrace a fast-paced and dynamic work environment, and be open to taking on new challenges and responsibilities as needed.

Where is this job?

This job is located at Toronto, ON, Canada

Job Qualifications

Technical Proficiency: The Ideal Candidate Should Possess A Strong Understanding Of Technical Concepts And Have Experience With Various Programming Languages, Databases, And Operating Systems. This Includes Knowledge Of Sql, Html, And Javascript.
Communication Skills: As An Associate Technical Account Manager, One Must Be Able To Effectively Communicate Technical Information To Clients And Colleagues. This Includes Strong Verbal And Written Communication Skills, As Well As The Ability To Listen And Understand Customer Needs.
Problem-Solving Ability: The Role Of An Associate Technical Account Manager Involves Troubleshooting And Resolving Technical Issues For Clients. Therefore, The Candidate Should Have Strong Problem-Solving Skills And Be Able To Think Critically To Identify And Resolve Complex Technical Problems.
Customer Service Orientation: This Position Requires Building And Maintaining Relationships With Clients, So Candidates Should Possess Excellent Customer Service Skills. This Includes Being Able To Work Well Under Pressure, Manage Client Expectations, And Provide Timely And Effective Solutions.
Time Management And Organization: The Associate Technical Account Manager Role Involves Managing Multiple Tasks And Projects Simultaneously. Therefore, Candidates Should Have The Ability To Prioritize Tasks, Manage Their Time Effectively, And Meet Deadlines. Strong Organizational Skills Are Also Necessary To Keep Track Of Client Requests And Project Statuses.

Required Skills

Project Management
Training
Troubleshooting
Data Analysis
Communication
Time Management
Technical Support
Multitasking
customer service
Client Relationships
Problem-Solving
Software Implementation

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Intern, Associate Technical Account Manager in Toronto, ON, Canada is between $45,000 to $65,000 per year. This may vary depending on the specific company, experience level, and skills of the individual.

Additional Information

Yardi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 11th, 2025

Apply BeforeAugust 19th, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us