Customer Service Representative

Use your strong customer service focus to ensure high levels of customer satisfaction and ensure a positive customer experience. Answer inbound calls and respond to inquiries via phone, web and email communication. Assist customers with understanding the screening process and provide problem solving for any issues that may arise. Use your strong organizational skills and attention to detail to log the details of customer interactions. Understand and comply with company resident screening practices, safeguards, policies and legal compliance regulations. Follow-up to ensure appropriate action is taken to resolve outstanding customers' inquiries or problems. Be part of a great team and collaborate with team members. Escalate unresolved customer questions, issues or complaints to appropriate individual(s) for quick resolution. Process resident screening interactions such as email and re-evaluations.

According to JobzMall, the average salary range for a Customer Service Representative in 8051 Arco Corporate Dr #100, Raleigh, NC 27617, USA is between $25,000 and $35,000 per year. The salary range may vary depending on the employer and the experience and qualifications of the applicant.

Dedicated to the design, development, and support of real estate investment management and property management software.