Associate Technical Account Manager

Hello there! Are you a motivated and tech-savvy individual looking for an exciting opportunity in the software industry? Yardi Systems is currently seeking an Associate Technical Account Manager to join our dynamic team. In this role, you will have the opportunity to work closely with clients and utilize your technical expertise to provide top-notch support and guidance. We are looking for someone who is passionate about technology, has strong communication skills, and is eager to learn and grow within our company. If this sounds like you, keep reading for more information about the role and qualifications.

1. Provide technical support: The Associate Technical Account Manager will be responsible for providing technical support to clients, troubleshooting any issues they may encounter, and resolving them in a timely and efficient manner.
2. Develop and maintain client relationships: The ideal candidate will be responsible for building and maintaining strong relationships with clients, acting as their main point of contact for any technical inquiries or concerns.
3. Use technical expertise: The Associate Technical Account Manager will utilize their technical knowledge and skills to effectively assist clients and provide solutions to any technical challenges they may face.
4. Communicate effectively: Strong communication skills are essential in this role, as the Associate Technical Account Manager will be responsible for effectively communicating technical information to clients in a clear and concise manner.
5. Collaborate with cross-functional teams: The successful candidate will work closely with various teams within the company, such as sales, product development, and customer success, to ensure a seamless experience for clients.
6. Identify opportunities for improvement: The Associate Technical Account Manager will proactively identify areas for improvement and make recommendations to enhance the client experience and overall product offering.
7. Stay updated on industry trends: It is important for the candidate to stay up-to-date on industry trends and advancements in technology to effectively support clients and make informed recommendations.
8. Contribute to training and onboarding: The Associate Technical Account Manager may be responsible for training and onboarding new clients, providing them with the necessary knowledge and resources to utilize the company's software effectively.
9. Meet performance goals: The candidate will be responsible for meeting performance goals, such as response time, resolution rate, and customer satisfaction, as outlined by the company.
10. Continuously learn and grow: Yardi Systems values employees who are eager to learn and grow within the company. The Associate Technical Account Manager will be expected to continuously expand their knowledge and skills to provide top-notch support to clients.

According to JobzMall, the average salary range for a Associate Technical Account Manager in Amsterdam, Netherlands is between €45,000 and €70,000 per year. This may vary depending on the specific company, industry, and level of experience.

Dedicated to the design, development, and support of real estate investment management and property management software.