Yale University

CARE Center Manager, Patient Access

Yale University

New Haven, CT, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a detail-oriented, people-focused leader looking for a fulfilling role in healthcare? Look no further than Yale University's CARE Center Manager position! As the Patient Access Manager, you will have the opportunity to oversee the operations of our busy CARE Center, ensuring that our patients receive the highest quality care and services. We are seeking a motivated and compassionate individual with a strong background in healthcare management and a passion for improving the patient experience. Join our team and make a positive impact on the lives of our patients and their families.

  1. Oversee the daily operations of the CARE Center, ensuring smooth and efficient functioning.
  2. Manage a team of healthcare professionals, providing leadership, guidance, and support.
  3. Ensure that all patients receive high-quality care and services in a timely manner.
  4. Monitor and analyze patient satisfaction levels and implement strategies to improve the patient experience.
  5. Develop and maintain relationships with healthcare providers, community organizations, and other stakeholders to enhance the services provided at the CARE Center.
  6. Develop and implement policies and procedures to ensure compliance with healthcare regulations and standards.
  7. Manage the budget and resources of the CARE Center to ensure efficient and cost-effective operations.
  8. Conduct regular performance evaluations and provide feedback and coaching to team members.
  9. Collaborate with other departments and teams within Yale University to promote interdisciplinary care and improve overall patient outcomes.
  10. Stay updated with industry trends and best practices in healthcare management and implement them in the CARE Center.
  11. Serve as a liaison between patients, their families, and the healthcare team to address any concerns or issues.
  12. Maintain accurate records and documentation of patient care and services provided.
  13. Participate in meetings and committees to contribute to the overall goals and objectives of the CARE Center and Yale University.
Where is this job?
This job is located at New Haven, CT, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business Management, Or Related Field.

  • Minimum Of 5 Years Of Experience In A Leadership Role Within A Healthcare Setting, Preferably In Patient Access Or Registration.

  • Strong Knowledge Of Healthcare Regulations And Compliance, Including Hipaa And Insurance Requirements.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Manage A Team And Collaborate With Other Departments.

  • Experience With Electronic Medical Record Systems And Proficiency In Microsoft Office Suite.

Required Skills
  • Budgeting

  • Process Improvement

  • Data Analysis

  • Team Management

  • Conflict Resolution

  • customer service

  • Staff Development

  • Training and Development

  • Patient Advocacy

  • Insurance Verification

  • Electronic Health Records (Ehr)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a CARE Center Manager, Patient Access in New Haven, CT, USA is between $80,000 - $110,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the manager is working for.

Additional Information
Yale University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 16th, 2024
Apply BeforeJuly 20th, 2025
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About Yale University

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States and one of the nine Colonial Colleges chartered before the American Revolution. Yale is ranked as one of the top universities in the world.

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