Welcome to Xerox, a leading technology and services company that helps businesses of all sizes streamline their operations and improve productivity. We are currently seeking a Xerox Contractor Conversion for our India team to support our growing business needs. As a Xerox Contractor Conversion, you will play a crucial role in providing technical support and solutions to our clients. We are looking for a skilled and motivated individual with a strong background in technology and a passion for customer service. If you are ready to take on a new challenge and join a dynamic team, we want to hear from you.
- Provide technical support to clients in a timely and efficient manner.
- Troubleshoot and resolve technical issues related to Xerox products and services.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Collaborate with team members to develop and implement new strategies for improving client experience.
- Ensure high levels of customer satisfaction by addressing and resolving all client queries and concerns.
- Utilize strong technical knowledge to assist clients in optimizing their use of Xerox products.
- Stay updated on the latest Xerox technologies and services to provide accurate and relevant support to clients.
- Follow company policies and procedures while handling client interactions and confidential information.
- Maintain accurate records of client interactions and provide timely reports to the management team.
- Proactively identify potential issues and provide suggestions for improvements in processes and procedures.
- Participate in training programs and workshops to enhance technical skills and knowledge.
- Collaborate with other teams and departments to ensure a smooth and efficient workflow.
- Adhere to strict quality standards and ensure all tasks are completed with accuracy.
- Maintain a positive and professional attitude while representing the company to clients.
- Act as a brand ambassador for Xerox and promote the company's products and services.
Minimum Of 3 Years Of Experience In A Related Field, Such As It, Finance, Or Human Resources.
Bachelor's Degree In A Relevant Field Of Study.
Experience Working With Xerox Products And Technology.
Strong Communication And Interpersonal Skills.
Ability To Adapt To A Fast-Paced, Ever-Changing Work Environment.
Troubleshooting
Communication
Time Management
Technical Support
Multitasking
customer service
Quality Control
Document management
Teamwork
Print production
Workflow optimization
Data
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Xerox Contractor Conversion - India is between ₹ 2,00,000 to ₹ 3,50,000 per year. This range may vary depending on factors such as experience, job location, and specific job responsibilities.
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Xerox Corporation is an American global corporation that sells print and digital document products and services in more than 160 countries.

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