Software Installation and Support Engineer

Remote

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to Xerox, where innovation and technology come together to create efficient solutions for businesses worldwide. We are seeking a highly skilled Software Installation and Support Engineer to join our dynamic team. In this role, you will play a crucial role in ensuring our clients have a seamless experience with our software products. We are looking for a dedicated and detail-oriented individual with a strong technical background and excellent communication skills. If you are passionate about technology and thrive in a fast-paced environment, we would love to hear from you.

Install and configure software products for clients according to established guidelines and procedures.
Provide technical support and troubleshooting for software installation and configuration issues.
Collaborate with development and product teams to identify and resolve software bugs and issues.
Conduct thorough testing and validation of software products to ensure they meet quality standards.
Develop and maintain documentation for installation, configuration, and troubleshooting processes.
Communicate with clients in a professional and courteous manner to understand their needs and provide effective solutions.
Participate in client meetings and presentations to demonstrate software capabilities and address any questions or concerns.
Stay updated on industry trends and advancements in software technology to continually improve installation and support processes.
Collaborate with cross-functional teams to provide input and suggestions for improving software products.
Adhere to company policies and procedures and maintain confidentiality of sensitive information.

Where is this job?

This job opening is listed as 100% remote

Job Qualifications

Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
In-Depth Knowledge Of Software Installation And Configuration Processes.
Experience With Troubleshooting And Resolving Technical Issues Related To Software Installation And Support.
Strong Communication And Customer Service Skills To Effectively Interact With Clients And Team Members.
Familiarity With Xerox Products And Services, As Well As Industry-Standard Software And Hardware.

Required Skills

Documentation
Communication Skills
Project Management
Network Administration
Time Management
customer service
System configuration
Team collaboration
Problem-Solving
Software Installation
Technical Troubleshooting
Software Updates

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Software Installation and Support Engineer is $60,000-$90,000 per year. Salaries may vary depending on factors such as location, experience, and specific job responsibilities. Some companies may also offer additional benefits and bonuses.

Additional Information

Xerox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 15th, 2025

Apply BeforeMay 10th, 2026

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us