Welcome to Xerox, a global leader in the printing and digital imaging industry. We are currently seeking a highly motivated and dynamic individual to join our team as a Sales Support Manager. In this role, you will play a crucial part in supporting our sales team and driving the success of our company. We are looking for a candidate who is passionate about sales, customer service, and team collaboration. If you have a strong background in sales support and a proven track record of driving results, we want to hear from you! Join us and be a part of our innovative and forward-thinking company.
- Provide exceptional support to the sales team by handling inquiries, processing orders, and ensuring timely delivery of products and services.
- Collaborate with sales representatives to develop and implement effective sales strategies and techniques.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Assist in the preparation of sales presentations and proposals.
- Maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Train and onboard new sales team members on company procedures and products.
- Act as a liaison between the sales team and other departments, such as marketing and finance.
- Manage and prioritize multiple tasks and projects to meet deadlines.
- Conduct regular performance evaluations and provide coaching and feedback to the sales team.
- Stay updated on industry trends and competitor activities to make informed business decisions.
- Ensure compliance with company policies and procedures, as well as legal and ethical standards.
- Participate in sales meetings and provide valuable insights and recommendations to improve sales performance.
- Continuously strive to improve sales support processes and procedures to increase efficiency and productivity.
- Represent the company in a professional and positive manner at all times.
- Work closely with other departments to resolve customer issues and ensure a seamless customer experience.
Strong Communication Skills: A Successful Sales Support Manager At Xerox Must Possess Excellent Verbal And Written Communication Skills To Effectively Communicate With The Sales Team, Customers, And Other Departments Within The Company.
Experience In Sales Support: Candidates For This Role Should Have Previous Experience In A Sales Support Or Sales Operations Role, Preferably In The Technology Or Printing Industry. This Will Ensure That They Have A Solid Understanding Of The Sales Process And Can Effectively Support The Sales Team.
Leadership And Team Management Skills: As A Sales Support Manager, One Must Be Able To Lead And Manage A Team Of Sales Support Representatives, Providing Guidance, Motivation, And Support To Ensure Their Success. Strong Leadership And Team Management Skills Are Therefore Essential For This Role.
Knowledge Of Crm Systems: Xerox Uses Customer Relationship Management (Crm) Systems To Manage Customer Information And Sales Data. The Ideal Candidate Should Have Experience Working With These Systems And Be Able To Use Them Effectively To Support The Sales Team.
Analytical And Problem-Solving Abilities: A Sales Support Manager Must Be Able To Analyze Data, Identify Trends And Patterns, And Use This Information To Make Strategic Decisions And Recommendations. Strong Problem-Solving Skills Are Also Necessary To Address Any Issues That May Arise In The Sales Process.
Data Analysis
Communication
Market Research
Time Management
Product knowledge
customer service
Sales Support
Team Leadership
Training and Development
Problem-Solving
Sales Strategy
Relationship-Building
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Support Manager in Oak Brook, IL, USA is between $60,000 and $100,000 per year. However, this can vary depending on factors such as the specific company, industry, and level of experience. Some Sales Support Managers may earn more or less than this range.
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Xerox Corporation is an American global corporation that sells print and digital document products and services in more than 160 countries.
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