Field Service Technician (Production)

Toronto, ON, Canada

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Are you a hands-on problem solver with a passion for technology? Do you thrive in a fast-paced environment and enjoy working with customers? If so, we have an exciting opportunity for you as a Field Service Technician (Production) at Xerox. In this role, you will be responsible for providing technical support and maintenance services for our production equipment at various client locations. We are looking for individuals with a strong technical background and excellent communication skills to join our dynamic team. If you are ready for a challenging and rewarding career, apply now!

Provide technical support and maintenance services for production equipment at client locations.
Troubleshoot and resolve technical issues with equipment in a timely and efficient manner.
Communicate with customers to understand their needs and ensure their satisfaction with our services.
Conduct regular inspections and preventative maintenance on equipment to ensure optimal performance.
Stay up-to-date with industry trends and advancements in technology to continuously improve service delivery.
Collaborate with other team members to identify and implement solutions for complex technical problems.
Maintain accurate records of service calls, repairs, and customer interactions.
Adhere to company policies and procedures, as well as safety and quality standards.
Provide training and guidance to customers on proper usage and maintenance of equipment.
Represent the company in a professional and positive manner at all times.

Where is this job?

This job is located at Toronto, ON, Canada

Job Qualifications

2-3 Years Of Experience In A Technical Field, Preferably In A Production Environment.
Knowledge Of Xerox Production Equipment, Including Printers, Copiers, And Scanners.
Strong Troubleshooting And Problem-Solving Skills.
Ability To Read And Interpret Technical Manuals And Schematics.
Excellent Customer Service Skills And The Ability To Communicate Effectively With Clients And Colleagues.

Required Skills

Inventory Management
Data Analysis
Time Management
customer service
Troubleshooting skills
Problem-Solving
Software Installation
Equipment repair
Technical Expertise
Hardware Configuration
Printer Maintenance

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician (Production) in Toronto, ON, Canada is between $40,000 to $60,000 per year. This can vary depending on the specific company, experience level, and location within Toronto. Some companies may also offer additional benefits such as bonuses, health insurance, and retirement plans.

Additional Information

Xerox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedNovember 4th, 2025

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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