Document Services Specialist (Floater)

Minneapolis, MN, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Welcome to Xerox, where we believe in the power of innovation and collaboration to drive success for our clients. As a Document Services Specialist (Floater), you will play a crucial role in ensuring the smooth and efficient operation of our document services department. You will have the opportunity to work with cutting-edge technology and support a diverse range of clients, making a tangible impact on their business processes. We are looking for a detail-oriented and adaptable individual with a passion for providing exceptional service to join our team. If you thrive in a fast-paced and dynamic environment and have a strong understanding of document management, we encourage you to apply for this exciting opportunity.

Greet and welcome clients and visitors to the document services department.
Provide exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.
Maintain a thorough understanding of the document management process and Xerox technology to effectively assist clients.
Coordinate and oversee the scheduling and execution of document services requests.
Troubleshoot any technical issues that arise during document processing and provide solutions.
Ensure all documents are processed accurately and efficiently, adhering to company standards and client specifications.
Collaborate with team members to ensure a seamless and efficient workflow.
Keep track of inventory and order necessary supplies for the document services department.
Train new team members on document processing procedures and technology.
Continuously seek out opportunities to improve and streamline document management processes.
Maintain a clean and organized workspace to promote a professional and inviting atmosphere for clients.
Adhere to all company policies and procedures, including confidentiality and security measures.
Stay updated on industry trends and advancements in document management technology.
Provide support and assistance to other departments within the organization as needed.
Prioritize tasks and manage time effectively to meet deadlines and ensure efficient operation of the document services department.

Where is this job?

This job is located at Minneapolis, MN, USA

Job Qualifications

Knowledge Of Document Management Systems: A Document Services Specialist At Xerox Should Have A Strong Understanding Of Document Management Systems, Including Software Such As Adobe Acrobat And Microsoft Office.
Experience With Print And Copy Equipment: The Ideal Candidate Should Have Experience Operating And Troubleshooting Print And Copy Equipment, Including Printers, Scanners, And Copiers.
Attention To Detail: Document Services Specialists At Xerox Are Often Responsible For Producing High-Quality Documents With Strict Deadlines. Attention To Detail Is Crucial In Ensuring Accuracy And Efficiency In Their Work.
Communication Skills: As A Floater, The Document Services Specialist Will Be Working With Various Teams And Departments Within The Company. Strong Communication Skills Are Essential In Effectively Collaborating With Others And Providing Excellent Customer Service.
Flexibility And Adaptability: The Role Of A Document Services Specialist Floater Requires The Ability To Adapt Quickly To Changing Environments And Handle Multiple Tasks Simultaneously. Flexibility And Adaptability Are Crucial Qualities For Success In This Position.

Required Skills

Data Entry
Troubleshooting
customer service
Quality Control
Scanning
Document management
File Organization
Print production
Copying
Document Formatting
Multi
Document Editing

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Document Services Specialist (Floater) in Minneapolis, MN, USA is $38,000-$54,000 per year. However, this can vary depending on the specific company, years of experience, and other factors. It is always best to research the specific job and company you are interested in for a more accurate salary range.

Additional Information

Xerox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedNovember 4th, 2025

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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