Delivery Account Operations Associate III

Welcome to Xerox, where we strive to deliver exceptional services to our clients. We are currently seeking a detail-oriented and customer-focused individual to join our team as a Delivery Account Operations Associate III. In this role, you will be responsible for managing the daily operations of our delivery accounts, ensuring timely and accurate service for our clients. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for providing top-notch customer service. If you are looking for a challenging and rewarding opportunity to grow your career in a fast-paced and dynamic environment, we encourage you to apply for this position.

1. Manage daily operations of delivery accounts: The primary responsibility of the Delivery Account Operations Associate III will be to oversee and manage the day-to-day activities of our delivery accounts. This includes coordinating with various departments to ensure timely and accurate delivery of services to our clients.
2. Ensure exceptional customer service: As a customer-focused organization, we expect the Delivery Account Operations Associate III to consistently deliver exceptional service to our clients. This includes promptly addressing any issues or concerns raised by clients and taking proactive measures to improve their overall experience.
3. Maintain accurate records: The successful candidate will be responsible for maintaining accurate and up-to-date records of all delivery accounts. This includes tracking orders, updating client information, and generating reports for management.
4. Collaborate with internal teams: The Delivery Account Operations Associate III will need to work closely with different departments within the organization, such as sales, logistics, and finance, to ensure smooth operations and resolve any issues that may arise.
5. Monitor and analyze account metrics: It will be the responsibility of the associate to monitor and analyze key performance indicators for each delivery account, identify areas for improvement, and implement strategies to enhance efficiency and customer satisfaction.
6. Train and mentor junior team members: As a senior member of the team, the associate will be responsible for training and mentoring junior team members to ensure they are equipped with the necessary skills to effectively manage delivery accounts.
7. Stay updated on industry trends: The ideal candidate will possess a strong understanding of the industry and stay updated on the latest trends and developments. This will be crucial in identifying new opportunities for growth and implementing best practices for service delivery.
8. Adhere to company policies and procedures: The Delivery Account Operations Associate III will be expected to adhere to all company policies and procedures, including but not limited to, safety protocols, data privacy, and ethical standards.
9. Provide regular reports and updates: The associate will be responsible for providing regular updates and reports to management on the status of delivery accounts, any challenges

According to JobzMall, the average salary range for a Delivery Account Operations Associate III in Vancouver, WA, USA is between $60,000 and $80,000 per year. This may vary depending on the specific job responsibilities, experience level, and company.

Xerox Corporation is an American global corporation that sells print and digital document products and services in more than 160 countries.