Client Associate (Floater) - Oahu, HI

Honolulu, HI, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Hello there! Are you a highly organized and personable individual who thrives in a fast-paced and dynamic work environment? Do you have a passion for providing top-notch customer service and building strong relationships with clients? If so, then we have the perfect opportunity for you! Xerox is currently seeking a Client Associate (Floater) to join our team in Oahu, HI. As a Client Associate, you will play a crucial role in ensuring the satisfaction and success of our clients. We are looking for someone with strong communication and problem-solving skills, as well as the ability to adapt to different situations. If this sounds like you, we would love to hear from you!

Provide outstanding customer service to clients, ensuring their needs are met and exceeded.
Build and maintain strong relationships with clients to promote long-term partnerships.
Adapt to and handle various situations and challenges in a fast-paced work environment.
Communicate effectively with clients, colleagues, and superiors to ensure smooth operations.
Maintain a highly organized and efficient work schedule to meet client demands and deadlines.
Troubleshoot and resolve issues that may arise with clients and their accounts.
Collaborate with team members to ensure a cohesive and positive work environment.
Maintain accurate and up-to-date records of client interactions and transactions.
Stay up-to-date on company products, services, and policies to effectively assist clients.
Continuously seek opportunities to improve processes and enhance the client experience.
Represent the company in a professional and courteous manner at all times.
Travel to different locations as needed to fulfill client needs.
Adhere to all company policies and procedures to maintain a high level of ethics and professionalism.

Where is this job?

This job is located at Honolulu, HI, USA

Job Qualifications

Strong Communication Skills: The Ability To Effectively Communicate With Clients, Both Written And Verbal, Is Essential For A Client Associate (Floater) At Xerox. This Includes Being Able To Listen Actively, Understand Client Needs, And Provide Clear And Concise Information.
Customer Service Experience: Xerox Places A High Value On Providing Exceptional Customer Service To Its Clients. A Client Associate (Floater) Should Have Previous Experience In A Customer-Facing Role And Be Able To Handle Client Inquiries, Concerns, And Requests With Professionalism And Efficiency.
Flexibility And Adaptability: Working As A Floater In Oahu, Hi Requires The Ability To Adapt To Changing Environments And Work Schedules. The Ideal Candidate Should Be Able To Adjust To Different Office Settings And Client Needs, And Be Comfortable Working In A Fast-Paced And Dynamic Environment.
Attention To Detail: Xerox Is Known For Its High-Quality Products And Services, And It Is Crucial For A Client Associate (Floater) To Pay Close Attention To Detail In All Aspects Of Their Work. This Includes Accurately Completing Paperwork, Maintaining Client Records, And Ensuring Client Satisfaction With All Services Provided.
Technical Proficiency: Xerox Utilizes Various Software And Hardware Systems To Provide Its Services, And A Client Associate (Floater) Should Be Proficient In Using These Tools. This Includes Being Comfortable With Basic Computer Skills, Such As Word Processing And Data Entry, As Well As Being Able To Troubleshoot Technical Issues That May Arise.

Required Skills

Communication Skills
Data Entry
Time Management
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Administrative support
Problem-Solving
Client

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Associate (Floater) - Oahu, HI in Honolulu, HI, USA is $34,000 - $40,000 per year. This range can vary depending on factors such as experience, company, and location.

Additional Information

Xerox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 17th, 2025

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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