Shift Supervisor

Are you a natural leader with a passion for hospitality? Do you thrive in fast-paced environments and enjoy mentoring a team? If so, we have an exciting opportunity for you! As a Shift Supervisor at Wyndham Hotel Group, you will play a crucial role in ensuring the smooth operations of our hotel, while providing exceptional service to our guests. We are looking for a dedicated and experienced individual who possesses strong leadership skills, excellent communication abilities, and a customer-focused mindset. If this sounds like you, we would love to have you join our dynamic team!

1. Oversee and coordinate daily operations of the hotel, including front desk, housekeeping, and food and beverage departments.
2. Lead and mentor a team of employees, providing support, guidance, and training as needed.
3. Ensure that all employees are following company policies and procedures, providing exceptional service to guests.
4. Handle any guest complaints or issues in a professional and timely manner.
5. Create and maintain employee schedules, ensuring adequate coverage for all shifts.
6. Monitor and maintain inventory levels for necessary supplies and equipment.
7. Conduct regular inspections of all areas of the hotel to ensure cleanliness and adherence to brand standards.
8. Collaborate with other departments to ensure smooth operations and guest satisfaction.
9. Assist with hiring, onboarding, and training of new employees.
10. Develop and implement strategies to increase guest satisfaction and loyalty.
11. Monitor and manage budget and expenses for the hotel.
12. Communicate effectively with upper management and provide regular updates on hotel operations.
13. Ensure compliance with all health, safety, and sanitation regulations.
14. Stay updated on industry trends and implement new processes or procedures as needed.
15. Act as a role model for employees, displaying a positive attitude and strong work ethic.

According to JobzMall, the average salary range for a Shift Supervisor in Orlando, FL, USA is $35,000 to $55,000 per year. However, this can vary depending on factors such as the industry, company size, and experience level of the individual.

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.