Operations Support Desk

Are you a highly organized and proactive individual looking to join a dynamic and innovative team? Look no further than Wyndham Hotel Group's Operations Support Desk! As a global leader in the hospitality industry, we are seeking a self-motivated and customer-focused individual to join our team as an Operations Support Desk Representative. In this role, you will be responsible for providing exceptional support and assistance to our hotel properties, ensuring smooth operations and guest satisfaction. If you have a passion for problem-solving and thrive in a fast-paced environment, we want to hear from you!

1. Provide exceptional support and assistance to hotel properties in a timely and professional manner.
2. Ensure smooth operations and guest satisfaction by addressing and resolving any issues or concerns.
3. Serve as the first point of contact for hotel properties, responding to requests and inquiries promptly and effectively.
4. Demonstrate a strong understanding of the hospitality industry and company policies and procedures.
5. Maintain a high level of organization and attention to detail in all tasks and responsibilities.
6. Proactively identify and address potential issues or challenges, and escalate to appropriate parties as needed.
7. Collaborate with other departments to ensure seamless communication and coordination.
8. Utilize problem-solving skills to resolve complex issues and provide creative solutions.
9. Maintain a positive and professional attitude while representing the company.
10. Continuously seek opportunities for improvement and suggest ways to enhance processes and procedures.
11. Adhere to company standards and protocols for data privacy and security.
12. Keep accurate records and documentation of all interactions and actions taken.
13. Stay up-to-date with industry trends and best practices to provide top-notch support to hotel properties.
14. Participate in training and development programs to enhance skills and knowledge.
15. Other duties as assigned by management.

According to JobzMall, the average salary range for a Operations Support Desk in Santa Monica, CA, USA is $45,000 to $65,000 per year. This may vary depending on the specific company, level of experience, and job responsibilities.

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.