Manager, Remote Sales Support
Are you a highly motivated and results-driven individual with a passion for sales and customer satisfaction? Look no further! We are seeking a Manager of Remote Sales Support to join our dynamic team at Wyndham Hotel Group. In this role, you will play a crucial role in providing support to our remote sales team, ensuring that our clients receive the highest level of service and support. If you have excellent communication skills, a strong understanding of sales processes, and a proven track record of success in a similar role, we want to hear from you!
- Develop and implement effective strategies to support remote sales team in achieving sales targets and customer satisfaction goals
- Monitor and analyze sales performance data to identify areas of improvement and provide actionable recommendations
- Collaborate with sales team to create and maintain client relationships, ensuring a high level of customer satisfaction
- Train and mentor remote sales team on sales techniques, product knowledge, and company policies and procedures
- Assist in the development of sales materials and presentations to effectively showcase products and services to clients
- Manage and resolve customer inquiries and complaints in a timely and professional manner
- Conduct regular performance evaluations and provide feedback and coaching to remote sales team
- Work closely with other departments, such as marketing and product development, to ensure alignment and support for sales initiatives
- Stay updated on industry trends and competition to inform sales strategies and stay ahead of the curve
- Ensure compliance with company policies and procedures, as well as legal and ethical standards in all sales activities.
Strong Sales Background: A Manager, Remote Sales Support At Wyndham Hotel Group Should Have A Proven Track Record Of Success In Sales, Particularly In A Remote Or Virtual Setting. This Includes A Deep Understanding Of Sales Strategies, Techniques, And Metrics.
Excellent Communication Skills: As The Primary Point Of Contact For Remote Sales Teams, The Manager Should Have Exceptional Communication Skills To Effectively Convey Information, Provide Feedback, And Resolve Conflicts. This Includes Both Written And Verbal Communication Skills.
Leadership Experience: The Manager, Remote Sales Support Should Have Previous Experience In A Leadership Role, Preferably In A Sales Or Customer Service Setting. This Includes The Ability To Motivate And Manage A Team, Set Goals, And Provide Guidance And Support.
Tech-Savvy: Due To The Nature Of The Role, The Manager Should Be Comfortable Using Various Technologies And Tools To Facilitate Remote Sales Support. This Includes Proficiency In Virtual Communication Platforms, Crm Systems, And Other Sales-Specific Software.
Customer-Oriented Mindset: At Wyndham Hotel Group, Providing Exceptional Customer Service Is A Top Priority. The Manager, Remote Sales Support Should Have A Customer-Focused Mindset, With The Ability To Anticipate And Meet The Needs Of Both Internal And External Customers. This Includes A Strong Attention To Detail And Problem-Solving Skills.
Data Analysis
Communication
Time Management
Team Management
Product knowledge
customer service
Relationship Building
Sales forecasting
Problem-Solving
Sales Strategy
Virtual Training
Remote Leadership
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Manager, Remote Sales Support in Parsippany-Troy Hills, NJ, USA is $80,000-$100,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual. Additionally, benefits and bonuses may also be included in the compensation package.
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Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.
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