Wyndham Hotel Group

Housekeeping Supervisor

Wyndham Hotel Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a keen eye for detail and a passion for creating a welcoming and comfortable environment for guests? If so, we have the perfect opportunity for you! Wyndham Hotel Group is seeking a Housekeeping Supervisor to join our team and oversee the cleanliness and maintenance of our hotel rooms. In this role, you will ensure that our guests have a pleasant and memorable stay by managing a team of housekeeping staff and maintaining high standards of cleanliness. We are looking for a motivated and organized individual with excellent communication and problem-solving skills. If you have a strong work ethic and a commitment to providing exceptional customer service, we would love to hear from you.

  1. Oversee and manage a team of housekeeping staff to ensure the cleanliness and maintenance of hotel rooms.
  2. Train and coach housekeeping staff on standard operating procedures, cleanliness standards, and customer service.
  3. Ensure all guest rooms, public areas, and back-of-house areas are maintained to the highest level of cleanliness and hygiene.
  4. Conduct regular inspections of guest rooms and public areas to ensure compliance with established standards.
  5. Address guest complaints and concerns regarding housekeeping, and take appropriate action to resolve issues.
  6. Maintain inventory of housekeeping supplies and equipment, and ensure proper usage and storage.
  7. Create and maintain work schedules for housekeeping staff, ensuring adequate coverage for all shifts.
  8. Monitor and track housekeeping expenses, and work within budget guidelines.
  9. Collaborate with other department managers to ensure a seamless and positive guest experience.
  10. Participate in the recruitment and hiring process for new housekeeping staff.
  11. Conduct performance evaluations and provide feedback and recognition to housekeeping staff.
  12. Develop and implement standard operating procedures and protocols for housekeeping operations.
  13. Ensure compliance with all safety and security protocols, including proper handling and storage of cleaning chemicals.
  14. Maintain a professional and positive work environment, promoting teamwork and open communication.
  15. Stay updated on industry trends and best practices in housekeeping and implement them in the hotel's operations.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Previous Experience In A Supervisory Role: A Housekeeping Supervisor At Wyndham Hotel Group Should Have A Minimum Of 2-3 Years Of Experience In A Supervisory Position In The Hospitality Industry.

  • Excellent Communication And Leadership Skills: The Ideal Candidate Should Possess Strong Communication And Leadership Skills To Effectively Manage A Team Of Housekeeping Staff And Ensure Smooth Operations.

  • Knowledge Of Housekeeping Procedures And Standards: A Housekeeping Supervisor Should Have A Thorough Understanding Of Housekeeping Procedures And Industry Standards To Maintain A High Level Of Cleanliness And Guest Satisfaction.

  • Attention To Detail: Attention To Detail Is Crucial In The Housekeeping Department To Ensure That All Rooms And Common Areas Are Cleaned To The Highest Standards. The Candidate Should Have A Keen Eye For Detail And Be Able To Identify And Address Any Cleanliness Issues.

  • Ability To Work In A Fast-Paced Environment: The Hospitality Industry Can Be Fast-Paced, And A Housekeeping Supervisor Should Be Able To Work Efficiently Under Pressure And Meet Tight Deadlines. This Role Requires Multitasking And Prioritizing Tasks To Ensure All Housekeeping Duties Are Completed On Time.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Team Leadership

  • Organization

  • Training and Development

  • Problem-Solving

  • Safety Protocols

  • Priorit

  • Cleaning Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Housekeeping Supervisor in Atlanta, GA, USA is $35,000 - $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization. Additionally, benefits such as health insurance, vacation time, and bonuses may also be included in the compensation package.

Additional Information
Wyndham Hotel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2024
Apply BeforeSeptember 18th, 2025
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About Wyndham Hotel Group

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.

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