Wyndham Hotel Group

Housekeeping Supervisor

Wyndham Hotel Group

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Wyndham Hotel Group! We are currently seeking a highly motivated and experienced Housekeeping Supervisor to join our team. As a global leader in the hospitality industry, our goal is to provide exceptional service and comfort to our guests. In this role, you will be responsible for overseeing the daily operations of our housekeeping department and ensuring that our high standards of cleanliness are maintained. We are looking for an individual who is passionate about delivering top-notch service, has excellent leadership skills, and is detail-oriented. If you have a keen eye for detail and a strong desire to provide exceptional guest experiences, we would love to hear from you.

  1. Oversee the daily operations of the housekeeping department to ensure efficient and effective functioning.
  2. Maintain a high standard of cleanliness and hygiene throughout the hotel.
  3. Train, supervise, and motivate housekeeping staff to provide exceptional service to guests.
  4. Create and maintain a schedule for housekeeping staff to ensure adequate coverage and timely completion of tasks.
  5. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and address any issues.
  6. Monitor and maintain inventory of housekeeping supplies and equipment.
  7. Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction.
  8. Handle guest complaints and concerns regarding housekeeping services in a professional and timely manner.
  9. Ensure compliance with all safety and sanitation standards.
  10. Maintain accurate records and reports related to housekeeping operations.
  11. Implement and enforce hotel policies and procedures related to housekeeping.
  12. Conduct performance evaluations and provide feedback to housekeeping staff.
  13. Keep up-to-date with industry trends and best practices in housekeeping and implement them in the hotel.
  14. Assist in the recruitment and training of new housekeeping staff.
  15. Foster a positive and collaborative work environment within the housekeeping team.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Previous Experience: A Minimum Of 2 Years Of Supervisory Experience In Housekeeping Is Required For This Role. Candidates Must Have A Proven Track Record Of Managing A Team And Ensuring High-Quality Standards Of Cleanliness And Guest Satisfaction.

  • Strong Leadership Skills: The Ideal Candidate Should Possess Excellent Communication And Leadership Skills To Effectively Manage And Motivate A Team Of Housekeeping Staff. They Should Be Able To Handle Conflicts And Provide Guidance And Support To Team Members.

  • Attention To Detail: A Housekeeping Supervisor Must Have A Keen Eye For Detail And Be Able To Identify And Address Cleanliness And Maintenance Issues In Guest Rooms And Public Areas. They Should Also Have A Good Understanding Of Cleaning Products And Techniques.

  • Time Management And Organizational Skills: The Role Of A Housekeeping Supervisor Requires Efficient Time Management And Organizational Skills To Ensure That All Tasks Are Completed Within Designated Timelines. They Should Also Be Able To Prioritize Tasks And Delegate Responsibilities Effectively.

  • Knowledge Of Hotel Standards And Procedures: Candidates Should Have A Comprehensive Understanding Of Hotel Housekeeping Standards And Procedures, Including Safety And Security Protocols. They Should Also Have A Working Knowledge Of Inventory Control And Be Able To Maintain Accurate Records Of Supplies And Equipment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • customer service

  • Quality Control

  • Teamwork

  • Organization

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

  • Critical-thinking

  • Conflict-Resolution

Compensation

According to JobzMall, the average salary range for a Housekeeping Supervisor in Boston, MA, USA is between $40,000 and $55,000 per year. However, the exact salary may vary depending on factors such as experience, qualifications, and the specific company or organization.

Additional Information
Wyndham Hotel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 21st, 2024
Apply BeforeJune 9th, 2026
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About Wyndham Hotel Group

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.

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