Guest Services Agent
The Guest Services Agent is responsible for answering all guest inquiries, complaints and requests. As a Guest Service Agent you will book reservations for guests and owner, process check-in/check-out of guests, collect rent money, process any guest credits and/or charges, etc. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Responsible for key control and preparing bank audits.
Prior experience in a similar role is a plus
Ability to work ion weekends and be flexible with hours
Customer Relationship Management
Time Management
Microsoft Outlook
Service Oriented
Adaptable
Communication
Multitasking
Reliable
According to JobzMall, the average salary range for a Guest Services Agent in 120 Colorado Ave, Santa Monica, CA 90401, USA is between $25,000 and $40,000 per year. This salary range may vary depending on the employer, experience, and other factors.
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Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.
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