Wipro

ITIL Release Manager

Wipro

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly organized and detail-oriented individual with a passion for IT service management? Do you have experience in the ITIL framework and a strong understanding of release management processes? If so, Wipro is looking for you to join our team as an ITIL Release Manager.In this role, you will be responsible for overseeing the planning, coordination, and execution of all IT releases within our organization. Your expertise in ITIL processes and previous experience in release management will be crucial in ensuring the smooth and successful delivery of IT services to our clients.We are seeking a candidate who possesses excellent communication and leadership skills, as well as the ability to work well under pressure and manage multiple projects simultaneously. A strong understanding of ITIL principles and certification in ITIL Service Transition are required for this position. If you are a driven and results-oriented individual with a passion for ITIL practices, we would love to hear from you.

  1. Develop and implement a comprehensive release management plan in accordance with ITIL principles and company policies.
  2. Coordinate with various IT teams to identify, prioritize and schedule IT releases based on business needs.
  3. Communicate release plans and schedules to stakeholders and ensure their understanding and buy-in.
  4. Conduct risk assessments and mitigation strategies for all IT releases.
  5. Monitor and track the progress of IT releases, ensuring timely and high-quality delivery.
  6. Identify and resolve any issues or roadblocks that may arise during the release process.
  7. Collaborate with IT teams to continuously improve release management processes and procedures.
  8. Ensure compliance with ITIL framework and best practices in all release activities.
  9. Develop and maintain documentation related to release management processes and procedures.
  10. Provide regular status updates and reports to upper management on release progress and performance.
  11. Mentor and train team members on ITIL practices and release management processes.
  12. Stay updated on industry trends and advancements in ITIL and release management.
  13. Collaborate with vendors and external partners to ensure successful integration and delivery of their services.
  14. Manage and allocate resources effectively to support multiple release projects simultaneously.
  15. Ensure all IT releases are delivered within budget and meet business objectives.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Itil Certification: The Candidate Must Possess A Strong Understanding And Certification In Itil Practices, Specifically In Release Management. This Will Demonstrate Their Knowledge And Expertise In Implementing Itil Processes Within An Organization.

  • Project Management Experience: A Release Manager At Wipro Must Have Experience In Managing And Coordinating Complex It Projects, From Planning To Execution. This Includes Creating Project Plans, Managing Resources, And Ensuring Timely Delivery Of Releases.

  • Technical Knowledge: A Strong Understanding Of It Infrastructure And Software Development Processes Is Essential For A Release Manager. The Candidate Should Have A Good Understanding Of Different Technologies And The Ability To Work Closely With Technical Teams To Ensure Successful Releases.

  • Communication And Stakeholder Management Skills: As A Release Manager, The Candidate Will Be Responsible For Managing Various Stakeholders, Including Clients, Project Teams, And Senior Management. Excellent Communication Skills And The Ability To Build Strong Relationships Are Crucial For This Role.

  • Problem-Solving And Analytical Skills: A Successful Release Manager Must Be Able To Identify And Resolve Issues That May Arise During The Release Process. They Should Have Strong Analytical Skills To Identify Potential Risks And Create Contingency Plans To Mitigate Them. Additionally, The Candidate Should Be Able To Analyze Data And Metrics To Continuously Improve The Release Process.

Required Skills
  • Quality Assurance

  • Change Management

  • Communication Skills

  • Project Management

  • Agile Methodology

  • Incident Management

  • Risk assessment

  • Configuration management

  • Stakeholder management

  • Release Planning

  • Resource allocation

  • Problem

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ITIL Release Manager in Bengaluru, Karnataka, India is between ₹1,500,000 and ₹2,000,000 per year. This would translate to approximately $21,000-$28,000 USD annually. However, this salary range can vary depending on factors such as years of experience, specific industry, and company size.

Additional Information
Wipro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 1st, 2024
Apply BeforeSeptember 18th, 2025
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About Wipro

Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.

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