At Wipro, we are looking for an experienced and motivated EHR Support Analyst to join our team of healthcare professionals. This role requires an individual who can analyze and troubleshoot issues related to Electronic Health Record (EHR) systems, while working in a fast-paced healthcare environment. The successful candidate should possess a strong customer service mindset and be able to quickly respond to support inquiries.The ideal candidate should have a bachelor's degree in computer science, information technology, or a related field, with at least 3 years of experience in providing EHR support and maintenance. Additionally, the candidate should have a working knowledge of a variety of EHR systems and be comfortable working with both Windows and Mac operating systems. A proven track record in troubleshooting and resolving complex issues is essential.We are searching for an organized and reliable individual with an eye for detail and a passion for delivering exceptional customer service. The successful candidate should possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. If you have the necessary qualifications and are seeking a challenging role as an EHR Support Analyst, we want to hear from you!
Responsibilities:
- Analyze and troubleshoot issues related to Electronic Health Record (EHR) systems.
- Quickly respond to support inquiries.
- Provide EHR support and maintenance.
- Possess a working knowledge of a variety of EHR systems and be comfortable working with both Windows and Mac operating systems.
- Troubleshoot and resolve complex issues.
- Remain organized and reliable.
- Possess excellent communication and interpersonal skills.
- Work independently and as part of a team.
Excellent Analytical
Communication
And Problem-Solving Skills
Familiarity With Itil Processes And Standards
Working Knowledge Of Electronic Health Record (Ehr) Systems
Proficient In Software Installation And Maintenance
Understanding Of Healthcare Data Security And Privacy Guidelines
Ability To Work Independently And As Part Of A Team
Ability To Troubleshoot System And Network Problems
Proven Ability To Create Detailed Reports And Documents
Documentation
Project Management
Testing
Training
Networking
Troubleshooting
Data Analysis
Communication
Technical Support
customer service
Reporting
Analysis
Software Installation
System Administration
Documentation Creation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a EHR Support Analyst in Minneapolis, MN, USA is $50,000 to $70,000 per year. The salary range may vary depending on experience, qualifications, and the company offering the position.
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Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.
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