Wipro

Associate Content Moderator

Wipro
Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Wipro, we are dedicated to creating a safe and positive online environment for our clients and their customers. As an Associate Content Moderator, you will play a crucial role in ensuring that all content on our platforms meets our high standards of quality, safety, and compliance. We are seeking a detail-oriented and empathetic individual to join our team and help us maintain our commitment to excellence. If you have a passion for maintaining online integrity and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Monitor and review all user-generated content on our platforms to ensure it aligns with company policies and guidelines.
  2. Remove any inappropriate, offensive, or harmful content in a timely and efficient manner.
  3. Investigate and escalate any suspicious or potentially harmful activities to the appropriate team.
  4. Stay up-to-date with industry trends and best practices in content moderation.
  5. Collaborate with cross-functional teams to develop and implement content moderation strategies.
  6. Create and maintain detailed records of all content moderation activities.
  7. Communicate with clients and customers in a professional and empathetic manner regarding any content-related issues.
  8. Train and mentor new content moderation team members.
  9. Identify and report any technical issues related to content moderation tools.
  10. Uphold the company's commitment to maintaining a safe and positive online environment for all users.
  11. Proactively identify and address potential areas of improvement in the content moderation process.
  12. Adhere to all company policies and procedures regarding content moderation.
  13. Maintain strict confidentiality and adhere to all data protection regulations.
  14. Continuously monitor and assess the effectiveness of content moderation strategies and make recommendations for improvement.
  15. Participate in regular team meetings and provide updates on content moderation activities and challenges.
  16. Handle any other duties and responsibilities as assigned by the supervisor.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications

  • Strong Understanding Of Content Moderation Policies And Procedures: An Associate Content Moderator At Wipro Should Possess A Thorough Understanding Of The Company's Content Moderation Policies And Procedures, As Well As Industry Best Practices. This Includes Knowledge Of Various Types Of Content And Their Potential Impact On User Experience.

  • Excellent Communication Skills: As A Content Moderator, The Ability To Communicate Effectively Is Crucial. This Includes Written And Verbal Communication Skills, As Well As The Ability To Interact With A Diverse Range Of Users And Stakeholders.

  • Attention To Detail: A High Level Of Attention To Detail Is Essential For A Content Moderator At Wipro. This Includes The Ability To Identify And Flag Inappropriate Or Sensitive Content, As Well As Ensuring That All Content Meets Quality Standards And Guidelines.

  • Ability To Work In A Fast-Paced Environment: Content Moderation Can Be A High-Pressure Job, With A Fast-Paced And Constantly Changing Workload. An Associate Content Moderator At Wipro Should Be Able To Thrive In This Type Of Environment And Be Able To Effectively Manage Their Time And Priorities.

  • Experience With Content Moderation Tools And Platforms: Familiarity With Various Content Moderation Tools And Platforms Is An Important Qualification For This Role. This Includes Experience With Content Management Systems, Social Media Platforms, And Other Tools Used For Moderating Online Content.

Required Skills

  • Communication Skills

  • Social Media

  • Data Analysis

  • Time Management

  • Multitasking

  • Attention to detail

  • Critical Thinking

  • Online safety

  • Teamwork

  • Content Moderation

  • Content Review

Soft Skills

  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Content Moderator in Bengaluru, Karnataka, India is between ₹2,50,000 - ₹5,00,000 per year. However, salaries can vary greatly depending on factors such as experience, education, and the specific company or industry.

Additional Information
Wipro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedJanuary 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Wipro

Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.

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