
IT Systems Specialist
Providing technical assistance to Wikimedia Foundation staff domestically and worldwide by monitoring and triaging incoming support requests. Assist with forthcoming service and support projects, including assessing, updating and implementing systems. Support of Windows, Ubuntu Linux, and macOS operating systems. Ticket support duties (rotational schedule for Team) Collaborate with vendors and outside contractors as needed. Support and enhance the OnBoard/OffBoard systems and process. Support equipment deployment using JAMF as well as standard builds for Linux and Windows machines. Assist with asset and software procurement and inventory management . Manage and support hardware donation program.
Experience with enterprise customer facing technical and/or systems support role
“Power-User” understanding macOS and Ubuntu Linux, Windows operating systems.
Familiarity with end-user security best practices
Familiarity with Wikitext (wiki markup) language.
Vendor Management
Time Management
Gsuite
DHCP
Zendesk
LDAP
JAMF
Troubleshooting skills
TCPIP
Oomnitza
VLANs
Adaptable
Multitasking
Process Improvement
Self-Driven
Communication Skills
According to JobzMall, the average salary range for a IT Systems Specialist in 1 Montgomery St, San Francisco, CA 94104, USA is $42,000 - $94,000. The salary range can vary depending on the individual's experience, certifications, and qualifications.
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The Wikimedia Foundation, Inc. is an American non-profit and charitable organization headquartered in San Francisco, California. It is mostly known for participating in the Wikimedia movement. It owns the internet domain names of many movement projects and hosts sites like Wikipedia.

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