Whole Foods Market

Customer Service Supervisor

Whole Foods Market

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are excited to announce a new opportunity for a Customer Service Supervisor position at Whole Foods Market! If you have a passion for customer service and would love to help create an amazing shopping experience for our customers, this is the job for you!As the Customer Service Supervisor at Whole Foods Market, you will be responsible for leading the customer service team and ensuring that all customers receive the highest level of customer service during their shopping experience. In this role, you will be responsible for providing direction and guidance to the customer service team, handling customer inquiries, and resolving customer complaints.We are looking for an individual with strong organizational and communication skills, as well as the ability to multitask in a fast-paced environment. Previous experience in customer service is required, and experience in a supervisory role is preferred. A warm and friendly personality is a must!We look forward to hearing from you and thank you for your interest in joining the Whole Foods Market team!

Responsibilities: • Lead the customer service team and ensure that all customers receive the highest level of customer service during their shopping experience • Provide direction and guidance to the customer service team • Handle customer inquiries and resolve customer complaints • Maintain strong organizational and communication skills • Multitask in a fast-paced environment • Ensure that all customer service standards are met • Monitor customer service trends and provide feedback to the customer service team • Utilize customer complaint management systems to ensure timely resolution of complaints • Train and coach customer service team members • Manage customer service team performance and provide feedback • Develop and implement customer service policies and procedures

Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Strong Interpersonal And Communication Skills

  • Knowledge Of Whole Foods Market Products And Services

  • Ability To Motivate And Lead A Team

  • Experience Providing Excellent Customer Service

  • Proven Track Record Of Problem Solving And Conflict Resolution

  • Detail-Oriented With Excellent Organizational Skills

  • Experience With Cash Handling And Pos Systems

Required Skills
  • Training

  • Coaching

  • Scheduling

  • Documenting

  • Listening

  • organizing

  • Problem-Solving

  • Supervising

  • communicating

  • Interpersonal

  • Analyzing

  • Assessing

  • Resolving

  • Investigating

  • Enforcing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Supervisor in Houston, TX, USA is between $36,000 and $48,000. The exact salary for any position will depend on the employer, the individual's experience and qualifications, and the job duties and responsibilities.

Additional Information
Whole Foods Market is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 21st, 2023
Apply BeforeJanuary 14th, 2026
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About Whole Foods Market

Whole Foods Market Inc. is an American multinational supermarket chain headquartered in Austin, Texas, which exclusively sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.

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