Supervisor, Urgent Care - Brookline and Boston Common

Welcome to Wentworth-Douglass Hospital, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and experienced Supervisor to join our Urgent Care team in Brookline and Boston Common. As a Supervisor, you will play a crucial role in leading and supporting our urgent care staff to ensure the highest quality of patient care. We are looking for a strong leader who is passionate about helping others and has a deep understanding of urgent care operations. If you possess excellent communication and organizational skills, and have a strong background in healthcare, we encourage you to apply for this exciting opportunity.

1. Lead and supervise the urgent care staff in providing exceptional healthcare services to patients.
2. Maintain a high level of patient satisfaction by ensuring efficient and quality care.
3. Provide guidance, support, and feedback to staff to improve their performance and maintain a positive work environment.
4. Create and implement policies and procedures to ensure smooth operations and compliance with healthcare regulations.
5. Monitor and maintain inventory levels of medical supplies and equipment.
6. Collaborate with other departments within the hospital to ensure seamless coordination and communication.
7. Train and onboard new staff members and provide ongoing education and training for existing staff.
8. Conduct performance evaluations and address any performance issues that arise.
9. Handle patient inquiries and complaints in a timely and professional manner.
10. Stay up-to-date on industry developments and best practices in urgent care operations.
11. Work closely with the hospital administration to improve processes and implement new initiatives.
12. Ensure a safe and clean environment for patients and staff.
13. Maintain accurate records and documentation related to patient care and staff performance.
14. Serve as a role model for staff by demonstrating excellent customer service and patient care.
15. Assist with scheduling and ensure adequate staffing levels to meet patient needs.

According to JobzMall, the average salary range for a Supervisor, Urgent Care - Brookline and Boston Common is around $70,000 to $90,000 per year. However, this can vary depending on factors such as the specific responsibilities of the supervisor, the size and location of the urgent care facility, and the level of experience and education of the individual.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.