Patient Services Coord. II

Join the team at Wentworth-Douglass Hospital as a Patient Services Coordinator II! We are seeking a dedicated and compassionate individual to provide excellent support to our patients and their families. As a Patient Services Coordinator II, you will play a vital role in ensuring the smooth functioning of our patient services department. Your strong communication and organizational skills, along with your ability to thrive in a fast-paced healthcare environment, will make you an essential member of our team. If you have a passion for helping others and meet the qualifications listed below, we invite you to apply for this exciting opportunity!

1. Provide excellent support to patients and their families by answering inquiries, scheduling appointments, and assisting with paperwork and insurance forms.
2. Serve as a liaison between patients, their families, and healthcare providers to ensure smooth communication and coordination of care.
3. Maintain accurate and up-to-date patient records and ensure confidentiality is maintained at all times.
4. Utilize strong communication skills to effectively communicate with patients, families, and healthcare providers in person, over the phone, and through written correspondence.
5. Demonstrate compassion and empathy towards patients and their families, especially during times of stress and uncertainty.
6. Collaborate with other members of the patient services team to ensure high-quality and efficient delivery of care.
7. Handle administrative tasks such as scheduling, billing, and data entry with a high level of accuracy and attention to detail.
8. Remain up-to-date on hospital policies, procedures, and regulations to ensure compliance and provide accurate information to patients and their families.
9. Prioritize and manage multiple tasks in a fast-paced healthcare environment, while maintaining a professional and positive attitude.
10. Continuously strive to improve the patient experience by identifying areas for improvement and implementing solutions.
11. Attend and actively participate in team meetings and training sessions to stay informed about hospital updates and best practices in patient care.
12. Adhere to all safety and infection control protocols to maintain a safe and clean working environment for patients, staff, and visitors.
13. Meet all job requirements and qualifications, including relevant education and experience, to effectively perform the duties of a Patient Services Coordinator II.

According to JobzMall, the average salary range for a Patient Services Coord. II is between $37,000 and $52,000 per year. However, this can vary depending on factors such as location, experience, and the specific responsibilities of the position.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.