Patient Access I - Central Scheduling Unit

Welcome to Wentworth-Douglass Hospital, where we strive to provide exceptional healthcare services to our community. We are currently seeking a highly motivated and compassionate individual to join our team as a Patient Access I in our Central Scheduling Unit. In this role, you will play a crucial part in coordinating and scheduling appointments for our patients, ensuring they receive timely and quality care. The ideal candidate will possess excellent communication and organizational skills, as well as a strong attention to detail. If you are passionate about helping others and making a positive impact in the healthcare industry, we would love to hear from you.

1. Greet and welcome patients, visitors, and staff to Wentworth-Douglass Hospital in a friendly and professional manner.
2. Coordinate and schedule appointments for patients using the hospital's scheduling system.
3. Communicate with patients to gather necessary information and ensure accurate and complete scheduling of appointments.
4. Assist patients in understanding their appointments and provide any necessary instructions or information.
5. Collaborate with various departments within the hospital to ensure timely and efficient scheduling of appointments.
6. Maintain patient confidentiality and adhere to all HIPAA regulations.
7. Handle incoming calls and inquiries from patients and provide excellent customer service.
8. Update and maintain patient information in the scheduling system.
9. Verify insurance coverage and obtain authorization for appointments when necessary.
10. Assist in resolving any scheduling conflicts or issues that may arise.
11. Monitor and maintain the appointment schedule to ensure accurate and timely scheduling.
12. Provide support to other team members as needed.
13. Uphold the hospital's mission and values in all interactions with patients, visitors, and staff.
14. Attend training and educational sessions to stay updated on scheduling procedures and protocols.
15. Follow all hospital policies and procedures to ensure efficient and effective operations.

According to JobzMall, the average salary range for a Patient Access I - Central Scheduling Unit in Dover, NH 03820, USA is $34,000 - $50,000 per year. This may vary depending on the specific job responsibilities, experience level, and location. Additionally, factors such as education and certifications can also impact salary range.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.