Medical Support Coordinator

Welcome to Wentworth-Douglass Hospital, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and compassionate Medical Support Coordinator to join our team and help us fulfill our mission of improving the health and well-being of those we serve.As a Medical Support Coordinator, you will play a crucial role in coordinating and managing patient care activities, ensuring that our patients receive the best possible care and support. We are looking for someone with strong organizational and communication skills, as well as a passion for helping others. If you are a team player who is committed to making a positive impact in the lives of others, we encourage you to apply for this rewarding opportunity.

1. Coordinate and manage patient care activities in accordance with hospital policies and procedures.
2. Ensure that all patient appointments, procedures, and treatments are scheduled efficiently and accurately.
3. Communicate with patients, their families, and other healthcare professionals to provide updates and answer questions.
4. Collaborate with other members of the healthcare team to develop and implement individualized care plans for patients.
5. Monitor patient progress and provide support as needed to ensure their physical, emotional, and social well-being.
6. Maintain accurate and up-to-date patient records and documentation.
7. Assist in the coordination of hospital services, including referrals, insurance authorizations, and discharge planning.
8. Respond to patient inquiries and concerns with empathy and professionalism.
9. Participate in quality improvement initiatives to enhance patient care and services.
10. Stay informed about new medical procedures, treatments, and technology to ensure the best possible care for patients.
11. Adhere to all confidentiality and privacy regulations.
12. Serve as a positive and professional representative of Wentworth-Douglass Hospital to patients, families, and the community.

According to JobzMall, the average salary range for a Medical Support Coordinator in Boston, MA, USA is between $46,000 and $62,000 per year. This can vary depending on factors such as experience, education, and specific job duties.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.