Medical Receptionist

Welcome to Wentworth-Douglass Hospital - a leading healthcare provider in the Seacoast region of New Hampshire. We are currently seeking a highly organized and personable Medical Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring the smooth and efficient operation of our busy medical office. The ideal candidate will have a passion for providing exceptional customer service and possess strong administrative skills. If you are looking for a rewarding career in the healthcare industry, we invite you to apply for this exciting opportunity at Wentworth-Douglass Hospital.

1. Greet patients and visitors in a warm and welcoming manner, providing a positive first impression of the hospital.
2. Answer incoming calls and direct them to the appropriate department or person.
3. Schedule patient appointments and maintain the appointment schedule for multiple healthcare providers.
4. Verify patient information and insurance coverage, ensuring accurate and up-to-date records.
5. Collect patient payments and issue receipts.
6. Maintain confidentiality of patient information and follow HIPAA guidelines.
7. Coordinate patient referrals and medical records requests.
8. Assist with patient registration and check-in processes.
9. Monitor patient waiting areas and ensure a clean and organized environment.
10. Collaborate with other departments and healthcare providers to ensure efficient workflow and patient care.
11. Handle patient inquiries and concerns in a professional and courteous manner.
12. Update and maintain electronic medical records and patient files.
13. Perform basic administrative tasks such as filing, faxing, and data entry.
14. Attend meetings and trainings as required.
15. Continuously strive to provide exceptional customer service to patients and their families.

According to JobzMall, the average salary range for a Medical Receptionist in Boston, MA, USA is $33,000 - $40,000 per year. This can vary depending on factors such as experience, location, and the specific employer. However, the average salary for a Medical Receptionist in Boston is higher than the national average, which is around $29,000 - $35,000 per year.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.