Financial Counselor

Are you passionate about helping others achieve financial stability and security? Do you have a strong background in financial counseling and a desire to make a meaningful impact in your community? If so, we have an exciting opportunity for you to join our team as a Financial Counselor at Wentworth-Douglass Hospital.As a Financial Counselor, you will play a vital role in supporting and guiding our patients through the complex world of healthcare finances. Your expertise and compassion will help alleviate the financial burden on our patients and ensure they receive the care they need.To be successful in this role, you will need to have a Bachelor's degree in finance, accounting, or a related field, as well as a minimum of 3-5 years of experience in financial counseling or a similar role. Strong communication and interpersonal skills, along with the ability to work with diverse populations, are also essential for this position.If you are a dedicated and empathetic individual with a passion for helping others, we encourage you to apply for this rewarding opportunity at Wentworth-Douglass Hospital. Join us in making a difference in the lives of our patients and their families.

1. Provide financial counseling and guidance to patients and their families, helping them navigate the complexities of healthcare finances.
2. Assess patients' financial situations and develop personalized plans to address their specific needs and concerns.
3. Educate patients on financial assistance programs and resources available to them, and assist with the application process.
4. Work closely with insurance companies and healthcare providers to ensure accurate billing and payment processes.
5. Advocate for patients and negotiate payment plans or discounts when necessary.
6. Maintain accurate and confidential records of patient financial information and interactions.
7. Collaborate with other members of the healthcare team to ensure a coordinated and comprehensive approach to patient care.
8. Stay up-to-date on industry trends, policies, and regulations related to healthcare finances and provide recommendations for process improvements.
9. Build and maintain relationships with community organizations and resources to enhance the financial support available to patients.
10. Provide excellent customer service and support to patients, responding to inquiries and concerns in a timely and professional manner.
11. Continuously strive to improve the financial counseling process and enhance the overall patient experience.
12. Act as a mentor to new financial counselors and provide training and support as needed.
13. Adhere to all ethical and legal guidelines related to financial counseling and maintain the highest level of integrity and professionalism in all interactions.
14. Represent the hospital and its values positively in all interactions with patients, colleagues, and community partners.
15. Participate in team meetings and contribute ideas and suggestions for improving financial counseling services.

According to JobzMall, the average salary range for a Financial Counselor in Dover, NH 03820, USA is $41,000 - $63,000 per year. This salary range may vary depending on the specific job responsibilities, experience level, and employer. Some factors that may affect a Financial Counselor's salary include location, industry, and education level. It is important to note that salary ranges can also be impacted by factors such as bonuses, commissions, and benefits.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.