Wentworth-Douglass Hospital

Clinic/Practice Assistant I (Medical Admin Assistant I)

Wentworth-Douglass Hospital

Salem, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Wentworth-Douglass Hospital, where we are committed to providing exceptional healthcare services to our community. We are currently seeking a Clinic/Practice Assistant I (Medical Admin Assistant I) to join our team and support our busy clinic and practice operations. As a Clinic/Practice Assistant I, you will play a vital role in ensuring our patients receive the highest level of care and support during their visit.To be successful in this role, we are looking for a highly organized and detail-oriented individual who has a passion for helping others. The ideal candidate will have previous experience in a medical setting, strong communication skills, and the ability to multitask in a fast-paced environment. If you are a team player with a positive attitude and a desire to make a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.

  • Greet and welcome patients as they arrive at the clinic or practice
  • Assist with patient check-in and registration, ensuring all necessary forms and documentation are completed accurately
  • Answer phone calls and schedule appointments for patients
  • Verify insurance information and collect co-pays or payments from patients
  • Maintain patient records and update information as needed
  • Communicate with healthcare providers, staff, and patients to ensure smooth and efficient operations
  • Help maintain a clean and organized office space
  • Assist with billing and coding tasks as needed
  • Provide excellent customer service to all patients and visitors
  • Follow all HIPAA guidelines and maintain patient confidentiality
  • Collaborate with team members to improve processes and procedures for better patient care
  • Attend trainings and meetings to stay updated on healthcare policies and procedures
  • Perform other administrative duties as assigned by supervisor.
Where is this job?
This job is located at Salem, MA, USA
Job Qualifications
  • High School Diploma Or Equivalent Education.

  • One Year Of Experience In A Healthcare Setting, Preferably In A Clinic Or Medical Office.

  • Strong Computer And Data Entry Skills, With Proficiency In Microsoft Office And Electronic Medical Records.

  • Excellent Communication And Customer Service Skills, With The Ability To Interact With Patients, Providers, And Coworkers In A Professional And Empathetic Manner.

  • Knowledge Of Medical Terminology, Procedures, And Insurance Regulations, With The Ability To Accurately Schedule Appointments, Verify Insurance Coverage, And Process Patient Payments.

Required Skills
  • Data Entry

  • customer service

  • Medical Billing

  • Medical Terminology

  • office organization

  • Patient Scheduling

  • Insurance Verification

  • Administrative Tasks

  • Appointment Coordination

  • Patient Registration

  • Electronic Health Records (Ehr)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Clinic/Practice Assistant I (Medical Admin Assistant I) in Salem, MA, USA is between $35,000 and $45,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and the employer. Some employers may offer additional benefits and bonuses as part of their compensation package. It is best to research specific job postings and speak with potential employers for more accurate salary information.

Additional Information
Wentworth-Douglass Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 27th, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Wentworth-Douglass Hospital

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.

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