Case Management Assistant

Welcome to Wentworth-Douglass Hospital, where we are dedicated to providing exceptional care and support to our patients and their families. We are currently seeking a compassionate and organized individual to join our team as a Case Management Assistant. In this role, you will work closely with our case managers to ensure smooth and efficient coordination of patient care. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for helping others. If you are looking for a fulfilling career in the healthcare field, we encourage you to apply for this position.

1. Assist case managers in coordinating patient care by maintaining accurate and up-to-date patient records and documentation.
2. Communicate with patients and their families to provide information and support regarding their care.
3. Collaborate with healthcare team members to ensure all patient needs are met and care plans are followed.
4. Attend meetings and take notes to assist case managers in developing and implementing individualized care plans.
5. Assist with arranging appointments, transportation, and other logistics for patients as needed.
6. Maintain confidentiality and adhere to all HIPAA regulations when handling patient information.
7. Provide administrative support to case managers, including scheduling appointments, filing paperwork, and answering phone calls.
8. Monitor and track patient progress and communicate any changes or concerns to the case managers.
9. Assist with discharge planning and follow-up care arrangements for patients.
10. Maintain a clean and organized work environment to promote efficiency.
11. Participate in ongoing training and professional development opportunities to enhance knowledge and skills.
12. Demonstrate a compassionate and empathetic attitude towards patients and their families.
13. Prioritize tasks and manage time effectively to meet deadlines and ensure timely patient care.
14. Comply with all hospital policies and procedures to maintain a safe and respectful work environment.
15. Collaborate with other hospital departments and external agencies to facilitate patient care.

According to JobzMall, the average salary range for a Case Management Assistant in Dover, NH, USA is between $30,000 - $45,000 per year. This can vary depending on factors such as education, experience, and specific job duties.

Wentworth-Douglass Hospital is the Seacoast's leading not-for-profit medical center with comprehensive services including walk-in care & physician practices. Hospital includes 178-bed Magnet® Recognized hospital, several urgent care and walk-in care facilities, multiple testing centers, 36 Wentworth Health Partners primary care and specialty care provider practices, The Works Health and Fitness Center and the Wentworth-Douglass Foundation.