UX Writer - Lead Content Designer

Wells Fargo is seeking a passionate and experienced UX Writer to join our team as Lead Content Designer. As the Lead Content Designer, you will be responsible for crafting clear, concise, and engaging content that enhances the overall user experience across all digital products and platforms. We are looking for a talented individual who can combine a deep understanding of user-centered design principles with exceptional writing skills to create a seamless and intuitive experience for our customers. If you have a strong portfolio of successful UX writing projects and are driven by a desire to make a meaningful impact, we want to hear from you. Come join us in shaping the future of banking at Wells Fargo.

1. Develop and maintain a strong understanding of Wells Fargo's brand voice, tone, and style guidelines to ensure consistency across all digital products and platforms.
2. Collaborate with cross-functional teams including designers, developers, and product managers to create user-centered content that aligns with business goals and user needs.
3. Conduct research and gather insights to inform content decisions, including user testing, competitive analysis, and data analysis.
4. Create and maintain a content strategy that supports the overall user experience and business objectives.
5. Write clear, concise, and engaging content for various digital products and platforms, including websites, mobile apps, and chatbots.
6. Review and edit content from other team members to ensure consistency and alignment with brand guidelines.
7. Ensure all content is accurate, up-to-date, and complies with legal and regulatory requirements.
8. Advocate for the importance of UX writing and educate team members on best practices.
9. Stay up-to-date with industry trends and best practices in UX writing and make recommendations for improvement.
10. Lead and mentor junior content designers, providing guidance and feedback to help them grow and develop.
11. Manage multiple projects and prioritize tasks to meet deadlines and business objectives.
12. Collaborate with stakeholders to gather feedback and make necessary revisions to content.
13. Continuously monitor and analyze user feedback and data to identify areas for improvement and make recommendations for content changes.
14. Participate in user research to gather insights and validate content decisions.
15. Represent the UX writing team in cross-functional meetings and present content strategy and decisions to stakeholders.

According to JobzMall, the average salary range for a UX Writer - Lead Content Designer in New York, NY, USA is $89,000-$120,000 per year. This range may vary based on factors such as experience, skills, and the specific company or industry the individual is working for. Additionally, bonuses and benefits may also impact the overall salary for this role.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.