Senior HR Service Delivery Representative - US Employee Lifecycle

Are you an experienced HR professional looking for a new and exciting opportunity? Wells Fargo is seeking a highly skilled Senior HR Service Delivery Representative to join our US Employee Lifecycle team. In this role, you will play a crucial role in delivering exceptional HR services to our employees across the country. We are looking for a driven individual with a deep understanding of HR processes and a passion for providing outstanding customer service. If you have a strong background in HR and thrive in a fast-paced environment, we invite you to apply for this rewarding position with Wells Fargo.

1. Serve as the main point of contact for all HR service-related inquiries from employees across the United States.
2. Provide exceptional customer service to all employees, ensuring their needs are met in a timely and professional manner.
3. Utilize expert knowledge of HR processes and policies to answer employee questions and resolve any issues that may arise.
4. Collaborate with various HR teams and departments to ensure seamless delivery of services to employees.
5. Stay updated on changes and updates to HR processes and policies to accurately and effectively address employee inquiries.
6. Maintain accurate and detailed records of all employee interactions and inquiries.
7. Identify and escalate complex or sensitive employee issues to the appropriate HR teams for resolution.
8. Participate in ongoing training and development to continuously improve HR service delivery skills and knowledge.
9. Proactively identify areas for improvement in HR service delivery processes and make recommendations for enhancements.
10. Contribute to a positive and collaborative team environment by sharing best practices and supporting team members.

According to JobzMall, the average salary range for a Senior HR Service Delivery Representative - US Employee Lifecycle in Hyderabad, Telangana, India is between 8-12 lakhs per annum. This equates to approximately $10,900-$16,300 USD. However, the actual salary may vary depending on the specific company, experience level, and other factors.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.