Senior Fraud & Claims Operations Representative

Are you a highly motivated and experienced professional with a passion for helping others? Are you looking for a unique and challenging opportunity to make an impact on one of the nation’s leading financial institutions? If so, consider joining Wells Fargo as a Senior Fraud & Claims Operations Representative.As a Senior Fraud & Claims Operations Representative, you will be responsible for managing and executing operational activities related to fraud and claims management, ensuring that business goals are met in a timely and efficient manner. You will monitor and investigate suspicious activity, identify potential fraud/claims, and review and analyze large amounts of data to make informed decisions.To be successful in this role, you must have a minimum of three years of experience in fraud and claims operations management, or a related field. You must also possess excellent communication, problem-solving, and organizational skills. Additionally, you must demonstrate strong attention to detail and the ability to work independently in a fast-paced, ever-changing environment.If you are excited about the opportunity to make a difference and work as a Senior Fraud & Claims Operations Representative at Wells Fargo, we encourage you to apply today.

Responsibilities: • Manage and execute operational activities related to fraud and claims management, ensuring that business goals are met in a timely and efficient manner. • Monitor and investigate suspicious activity, identify potential fraud/claims, and review and analyze large amounts of data to make informed decisions. • Provide clear and detailed reports on fraud and claims activity. • Develop and implement strategies to improve customer satisfaction and reduce losses. • Maintain up-to-date records of fraud and claims incidents. • Establish and maintain relationships with key stakeholders, including internal and external customers. • Ensure compliance with relevant laws and regulations. • Identify and report potential areas of risk. • Provide training and guidance to staff on fraud and claims operations processes. • Proactively identify opportunities for process improvement. • Recommend and implement changes to fraud and claims operations processes.

According to JobzMall, the average salary range for a Senior Fraud & Claims Operations Representative in San Mateo, CA, USA is between $56,000 and $72,000 per year.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.