Wells Fargo

Senior Fraud & Claims Operations Representative

Wells Fargo

El Segundo, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced and highly motivated Senior Fraud & Claims Operations Representative to join our team at Wells Fargo. In this role, you will be responsible for managing, developing, and executing operational strategies for fraud and claims processes. You will also be the primary point of contact for internal and external relationships related to fraud and claims operations. To be successful in this role, you must have excellent problem-solving and analytical skills, as well as the ability to effectively communicate with all levels of management. A minimum of 3-5 years of prior experience in fraud and claims operations is required. If you have a passion for problem-solving and for providing excellent customer service, then this is the perfect role for you!

Responsibilities: -Develop and execute operational strategies for fraud and claims processes -Provide excellent customer service to internal and external clients -Maintain relationships with internal and external stakeholders -Identify and analyze fraud and claims issues -Provide problem-solving solutions to resolve disputes -Manage and document fraud and claims processes -Ensure operational compliance with applicable laws, regulations, and policies -Maintain up-to-date knowledge of fraud and claims operations -Provide training and guidance to team members as needed

Where is this job?
This job is located at El Segundo, CA, USA
Job Qualifications
  • Strong Analytical Skills

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Ability To Work Under Pressure

  • Ability To Prioritize Tasks

  • Self-Motivated And Proactive Attitude

  • Knowledge Of Computer Systems And Applications

  • Knowledge Of Anti-Fraud Systems And Procedures

Required Skills
  • Documentation

  • Process Improvement

  • Auditing

  • Reporting

  • Compliance

  • Analysis

  • Claims

  • Fraud

  • Compliance monitoring

  • Reconciliation

  • Regulatory

  • Investigation

  • Risk

  • Escalation

  • Resolution

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Fraud & Claims Operations Representative in El Segundo, CA 90245, USA is $68,000 to $78,000 per year. This salary range can vary depending on the experience and qualifications of the applicant.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 28th, 2023
Apply BeforeJune 21st, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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