Senior Fraud & Claims Operations Representative

As a Senior Fraud & Claims Operations Representative at Wells Fargo, you will be part of a team that monitors and prevents fraud across our banking products and services. You will be responsible for detecting and investigating fraudulent activity, developing strategies to mitigate fraud and overseeing related investigations. You will be a key contributor in ensuring our customers are protected and our operations remain secure.Wells Fargo is looking for an experienced and motivated individual to join our team. To be successful in this role, you should possess excellent analytical and problem-solving skills, as well as knowledge of banking regulations and fraud prevention techniques. The ideal candidate will be organized, detail-oriented, and have excellent communication and customer service skills.Do you have what it takes to join our team and help protect our customers? If so, we would love to hear from you!

Responsibilities:

1. Monitor and detect fraudulent activity within banking products and services.
2. Investigate any potential fraud cases and develop strategies to mitigate fraud.
3. Oversee investigations related to fraud cases.
4. Analyze data and information to identify fraudulent trends and activity.
5. Maintain knowledge of banking regulations and fraud prevention techniques.
6. Provide customer service to customers affected by fraud.
7. Collaborate with other teams to ensure operational security.
8. Develop and maintain strong relationships with law enforcement and external partners.
9. Create reports and documents to track fraudulent activity and trends.
10. Stay up-to-date on industry trends and advancements related to fraud prevention.

According to JobzMall, the average salary range for a Senior Fraud & Claims Operations Representative in Chicago, IL, USA is between $51,000 and $68,000. The salary range will depend on factors such as experience, qualifications, industry, and company size.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.