Wells Fargo

Senior Design Research & Strategy Specialist

Wells Fargo

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Wells Fargo is looking for an experienced and talented Senior Design Research & Strategy Specialist to join our innovative Design Team. This is an excellent opportunity for an individual who is passionate about applying user-centric design principles to create best-in-class digital products and services. The Senior Design Research & Strategy Specialist will be responsible for driving user-centered design research and strategy across Wells Fargo’s digital channels, including websites, mobile apps, and other digital products. In this role, you will partner closely with our Product, Design, and Technology teams to ensure that our digital products meet our customers’ needs and expectations.We are seeking a candidate who has a strong background in user research, strategy, and design, as well as excellent communication skills. The ideal candidate will also have a passion for problem-solving, the ability to think and work creatively, and a deep understanding of the customer experience.Required Qualifications:• Bachelor’s degree in Design, Human-Computer Interaction, or related field• 5+ years of experience in user research, design strategy, and/or product design• Proven track record of designing successful user experiences• Experience with qualitative and quantitative user research methods• Knowledge of user experience design principles and best practices• Ability to synthesize complex data into actionable insights• Excellent written and verbal communication skills • Ability to work independently and collaboratively as part of a cross-functional team• Proficient in design software such as Sketch, Adobe Creative Suite, and InVision

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • Ability To Work With Cross-Functional Teams

  • Ability To Manage Multiple Projects

  • Strong Research And Analytical Skills

  • Experience In User Experience/Interface Design

  • Experience In Digital/Brand Strategy And Execution

  • Knowledge Of Design Methodologies And Digital Tools

  • Expertise In Usability Testing And User Feedback Analysis

Required Skills
  • Risk Management

  • Research

  • Project Management

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Design

  • Financial Modeling

  • Collaboration

  • Regulatory compliance

  • Analysis

  • Problem-Solving

  • Technology

  • Synthesis

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Senior Design Research & Strategy Specialist in Charlotte, NC, USA is $98,000 to $125,000 per year. This range is based on the experience and qualifications of the candidate.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 17th, 2023
Apply BeforeJuly 20th, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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