
Loan Servicing Specialist
The Loan Servicing Specialist will be responsible for reviewing, researching, processing, and responding to complex and escalated written inquiries from customers and internal personnel pertaining to loans and various areas of within loan servicing. Functions include: processing maintenance requests for bankers and customers, ensuring all procedures are in compliance with government regulations and company policies; and input data and process information into the system of record. Act as an escalation point for specialists to resolve issues and provide training.
Ability to work weekends and holidays as needed or scheduled
2+ years of experience in a related field
1+ year of leadership experience including coaching, training, and mentoring
1+ year of technical documentation and publication experience
Business Direct Content Management System (BDCMS) experience preferred
Time Management
Analytical skills
Auditing
Customer Service skills
Technical Documentation
Adaptable
Process Improvement
Verbal communication
Detail Oriented
written communication
Results driven
According to JobzMall, the average salary range for a Loan Servicing Specialist in 100 W Washington St, Phoenix, AZ 85003, USA is between $38,000 and $60,000 per year. This salary range will vary depending on the specific role, level of experience, and other factors.
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Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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