Wells Fargo

Loan Servicing Specialist

Wells Fargo

100 W Washington St, Phoenix, AZ 85003, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

The Loan Servicing Specialist will be responsible for reviewing, researching, processing, and responding to complex and escalated written inquiries from customers and internal personnel pertaining to loans and various areas of within loan servicing. Functions include: processing maintenance requests for bankers and customers, ensuring all procedures are in compliance with government regulations and company policies; and input data and process information into the system of record. Act as an escalation point for specialists to resolve issues and provide training.

Where is this job?
This job is located at 100 W Washington St, Phoenix, AZ 85003, USA
Job Qualifications
  • Ability to work weekends and holidays as needed or scheduled

  • 2+ years of experience in a related field

  • 1+ year of leadership experience including coaching, training, and mentoring

  • 1+ year of technical documentation and publication experience

  • Business Direct Content Management System (BDCMS) experience preferred

Required Skills
  • Time Management

  • Analytical skills

  • Auditing

  • Customer Service skills

  • Technical Documentation

Soft Skills
  • Adaptable

  • Process Improvement

  • Verbal communication

  • Detail Oriented

  • written communication

  • Results driven

Compensation

According to JobzMall, the average salary range for a Loan Servicing Specialist in 100 W Washington St, Phoenix, AZ 85003, USA is between $38,000 and $60,000 per year. This salary range will vary depending on the specific role, level of experience, and other factors.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 22nd, 2020
Apply BeforeMay 22nd, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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