
Lead Technology Operations Analyst
Guide complex technology projects with broad impact for the business. Act as key participant in the plan development for Technology Operations. Analyze complex technical operations challenges which require in-depth evaluation Conduct research and create reports and presentations on findings. Lead the development of process and operational improvements. Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team. Ensure quality and security of the solutions and address remediation's as needed. Champion continuous improvement, including devising new strategies and new opportunities. Set performance standards for the team and ensure operations achieve or exceed performance metrics Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement.
5+ years of Technology Operations experience
Comfortable interacting with individuals on all levels of the organization
Ability to work in a team environment
JIRA
MS Word
ServiceNow
Splunk
Effective Time Management
MS PowerPoint Skills
Advanced MS Excel skills
Process Improvement
flexibility
Organizational skills
Problem-Solving
Attention to detail and accuracy
Verbal and Written Communication
Multi tasker
Driven for excellence
According to JobzMall, the average salary range for a Lead Technology Operations Analyst in 123 S Broad St, Philadelphia, PA 19109, USA is between $61,232 and $91,958 per year. The salary range depends on factors such as experience, education level, and skills.
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Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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